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Recovery Care Coordinator | Contessa Health/Gundersen Home Hospital
Recovery Care Coordinator | Contessa Health/Gundersen Home Hospital-March 2024
Wabasha
Mar 7, 2026
About Recovery Care Coordinator | Contessa Health/Gundersen Home Hospital

  Love + medicine is who we are, it's what we do, it's why people want to work here. If you're looking for a job to love, apply today. Schedule Weekly Hours: 40 $10,000 sign-on bonus Are you a highly skilled and compassionate RN looking for a rewarding career as a Recovery Care Coordinator? If so, we invite you to join the team at Gundersen Home Hospital, in partnership with Contessa, an Amedisys company. Amedisys is one of the largest and most trusted home health and hospice companies in the U.S. Please apply to the link below to be considered for this position that is being hired by Amedisys. Job Description: RN-Care/Case Management Full-time days 8a-4p or 10a-6p with rotating holidays; no call or weekends Attractive pay: $40-$42/hour with quarterly bonus potential A full benefits package including 401k with match and wellness rewards Job Number: 2023-14952 2023-17820 Caregiving Is Our Calling Our team members are our greatest asset. That's why you'll find that Contessa has built a culture around trust, open communication, and a unified desire to change the way healthcare is being delivered. It's important to us that you like your job, are motivated by the work you do every day, and feel supported by leadership. Contessa offers a generous compensation and benefits package, a strong belief in a healthy work-life balance, and great opportunities for career growth. Contessa offers a unique opportunity for individuals interested in being part of an organization that is leading the country in redefining the way care is provided to patients. Contessa's Home Recovery Care model brings all the essential elements of inpatient care to the comfort and convenience of a patient's home. The model enables provider organizations and health plans to deliver high-quality, safe, and affordable care to patients with non-life-threatening conditions. At Contessa, you will have the opportunity to make a direct impact on the lives of patients and be at the forefront of shaping a pioneering space in the healthcare industry. What You Will Do As a Recovery Care Coordinator (RCC), you will be at the forefront of Contessa's highly innovative care model that allows patients who are clinically appropriate to have the option to receive acute care in the comfort of their own homes in lieu of an inpatient setting. As a Recovery Care Coordinator, you will be fully integrated into the clinical teams at Gundersen Health System working directly with patients and the clinical teams on the floor of the hospital and telephonically from an office setting. This role offers the unique opportunity to work directly with the patient and their providers for a full 30 days. This allows you, the RCC, to not only coordinate their recovery from the acute illness but also develop the deep relationships with patients needed to successfully engage them with the resources they'll need to improve their health and quality of life. As a Recovery Care Coordinator, you will leverage Contessa's proprietary workflow platform, advanced telehealth technology, and our interdisciplinary network of doctors, nurses, social workers, and ancillary providers to improve the health and well-being of patients and ease the burden on caretakers. Primary Responsibilities: Works directly with the patient and their providers for a full 30 days to allow patients to receive acute care in the comfort of their own homes, in lieu of an inpatient setting. Possesses clinical knowledge and experience to identify, present and discuss potential patients to providers for program inclusion. These direct discussions usually include ED providers and hospitalists, but may span across multiple subspecialties. Facilitates communication and coordination between all members of the care team to coordinate admissions. Coordinates referrals and appropriate resources to assist patient and/or caregiver in continuation of care in the outpatient setting. Maintains all required documentation in all interactions with our health sys ems' patients and care team. Interacts with the patient and the multidisciplinary team to coordinate the services ordered by our partners' physicians. Communicates to the appropriate providers about any barriers to the patients' fulfillment of our partner provider's care plan. Communicates discharge information to other clinical departments or members of the care team. Ensures that patients have access to appropriate services to meet their provider-directed care plan needs. Monitors the care that the patient receives and brings it to the attention of a provider. Performs all other duties as assigned. Qualifications and Requirements Education:ADN - Associates in Nursing, BSN preferred Licensure:Current, active RN licensure in good standing, specific to the state you are assigned to work (Wisconsin) Certification:Care Coordination and Transition Management (C.C.C.T.M) preferred but not required Experience:2 years of RN experience required, ED and ICU experience preferred. Health:Able to pass required drug screen and communicable disease screenings Background:Able to pass detailed criminal background checks according to company policy Required Skills Comfort with engaging providers in intense work environments such as the ED. Comfort with using technology, learning new software applications, and managing multiple documentation and communication streams simultaneously. Ability to identify potential patients for program inclusion through rapid recognition of clinical determinants that indicate patient eligibility. Ability to provide superior customer service; every decision needs to be made with the patient in mind. Patient safety is our number one priority. Strong attention to detail and ability to maintain written records and reports. Excellent verbal and written communication that is clear, well-organized, and demonstrates an understanding of audience needs. Exhibits exceptional interpersonal skills and proper judgment when dealing with provider partners, staff and patients. Ability to predict needs as best as possible and stay one step ahead of the patient's care. Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals. A positive outlook and a can-do attitude is a must. Enjoys working within teams; dependable in both productivity and attendance. Flexible and willing to share on-call after hours with other Recovery Care Coordinators is required. Ability to consistently communicate with teammates; open to opinions and feedback from team members and follows through on all commitments. If you need assistance with any portion of the application or have questions about the position, please contact or call 608-775-0267 Equal Opportunity Employer EEO/AA/Veterans/Disabilities

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