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Quality Specialist
Quality Specialist-March 2024
San Francisco
Mar 28, 2026
About Quality Specialist

WE'RE HERE TO BRING DELIGHT TO THE WORLD OF NUTRITION

OLLY is a fast-growing company working to bring simplicity and delight to the world of nutrition. Yes, stuff like vitamins and probiotics. We see only upside in the opportunity to transform the category experience. Not only that, we believe you can't have happy without healthy. And isn't true happiness where it's at? So we've made it our personal mission to help people make healthy choices by making it easier than ever for them to get better nutrition into their daily lives. We're super passionate about the work that we do and we're on the hunt for a fellow self-starter to join our ambitious bunch.

We hope you'll indulge us as we toot our own horn a little. We currently have over 40 products sold nationwide at retailers including Target, CVS, Safeway, Whole Foods, Walmart and many more. We got off to a fast start and have already been recognized as a successful, transformational brand in both the supplement and nutrition categories. As you can imagine we need more rock stars to help us continue the pace as we have high hopes for our future.

OK, one last tidbit or two - in 2019 we joined our friends over at Unilever to help us grow OLLY into a global brand. We are also a B-Corp, so doing social good is built into our DNA and we're headquartered in the heart of San Francisco with a culture that reflects the friendly, optimistic and health-minded values of the brand. Our goal is to build a uniquely special company and brand that will make us all proud!

BUT ENOUGH ABOUT US LET'S TALK ABOUT YOU

You are welcome at OLLY for who you are, no matter where you come from, what you look like, or what healthy means to you. Our products are for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and shine. So bring us your personal experience, your perspectives, and your background. It's in our differences that we will find our inspiration to help people be happy from the inside out.

THE ROLE: QUALITY SPECIALIST

Our Quality Specialist works within the OLLY Quality team to support the overall management of the QMS including product disposition, specifications, change controls, investigations and CAPAs and is a key member of our growing team. This role is integral in ensuring OLLY has the best-in-category quality management systems to support our growing customer base! This role reports into the Senior Quality Manager.

KEY RESPONSIBILITIES:

Disposition inventory as necessary to ensure COAs are approved against specifications, holds and releases are reflected correctly in the OLLY ERP system, and MDFs are coordinated with operations and suppliers/copackers

Collaborate with supplier quality teams to document and investigate deviations and consumer complaints, and track and trend any potential issues that may need CAPA issuance

Facilitate the approval of Change Controls and track them through to implementation

Manage the routing and approval of GMP documents (SOPs, WI and forms)

Continue to improve current OLLY SOPs, and Work Instructions while ensuring compliance to OLLY standard

Maintain and update QA Manuals (packaging instructions) for FG

Support the maintenance of product specifications by cross functional collaboration

Generate, maintain and report out on key quality metrics

Partner with other functions like RD, Supply Chain, and RA to ensure timely QA deliverables

Provide support to the OLLY Quality team to ensure business continuity

CAPABILITIES + SKILLS REQUIRED

3-5 years experience in a dietary supplement or food manufacturing environment within quality assurance (Dietary Supplement experience will be prioritized)

Working knowledge of 21 CFR 111 and 21 CFR 117.

BS Degree in a science related discipline (Biology, Nutrition, Food Science, Regulatory Science or other closely related discipline)

Ability to partner within and across departments to achieve quality requirements and ensure compliance.

Strong computer skills in business technology platforms (Word, Excel, PowerPoint, databases, other enterprise applications)

Excellent oral and written communication skills

Detailed, analytical and critical thinker with a “can do” attitude

Strong organizational skills with ability to work independently

WHAT TO EXPECT DURING THE INTERVIEW PROCESS

Initial video screen with a member of our Talent team

Round 1: Conversation with the Hiring Manager + 1-2 conversations with other Ollies on the team

Round 2: 2-3 conversations with team or cross functional Ollies

Final Round: Homework*

*At OLLY, our final round is called Homework. Candidates who participate in this round are given 3 questions in advance to answer and present to the interview panel they previously spoke with in the process. We understand every candidate is different. If you need a reasonable accommodation to adjust this procedure, please let us know as soon as possible so that we can evaluate and provide other options that work for your needs

THE DETAILS

LOCATION: Remote, San Francisco or Los Angeles area preferred

HOURS: Full time, exempt (salary) ​

MANAGER: Senior Quality Compliance Manager ​ ​

PLEASE NOTE: Candidates must be authorized to work in the United States without sponsorship. ​

The pay range for this position is $60,000 - 95,000 dependent on experience.

WHAT WE OFFER:

An opportunity to work with an intelligent, inspiring, and extraordinarily fun team

100% employer-paid medical coverage for employee only, dental + ortho, and vision insurance

4 weeks PTO + paid holidays + 12 Mental Health Days per year

100% Paid parental leave, Fertility + Adoption Benefits

Annual Bonus

401(k) plan with Employer Match

Hybrid Work + Wellness + Cell Phone Stipends

Free product

And much more!

OLLY is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, pregnancy (including breast feeding and related medical conditions), national origin, citizenship status, uniform service member status, age, genetic information, disability, and for employees working in California, ancestry, ethnicity, gender identity and expression, sexual orientation, marital status, protected medical condition, or any other protected status in accordance with all applicable federal, state and local laws.

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