Quality Control Specialist

　　Category: Administration

　　Main location: United States, Remote

　　Position ID: J0124-1372

　　Employment Type: Full Time

　　Position Description:

　　This position can be located 100% remotely anywhere in the U.S.

　　CGI Federal’s Housing Sector team that partners with public housing authorities (PHAs) and the U.S. Department of Housing and Urban Development (HUD) to assist in the provision of affordable housing has an opening for a Quality Control Specialist.

　　This is an opportunity to join an energetic team with a collaborative management group and work with affordable housing providers. New team members receive in-depth training to prepare them for their role.

　　Additional training and professional development opportunities are also available for both the affordable housing industry and general business skills.

　　The QC Specialist performs audits of the HCV Program to ensure conformance. The specialist should possess outstanding knowledge of HUD Policy Regulations, Guidelines, Handbooks, Notices, Memorandum of Understanding, Scope of Work, HCV Administrative Plans, and CGI Policy and Procedures and Compliance Requirements. Training will be provided.

　　Your future duties and responsibilities:

　　• Audit Housing Specialists’ processing activities, as defined in the Quality Assurance

　　Control Plan, to ensure that tasks were completed in compliance with established rules

　　and regulations.

　　• Schedule, maintain and provide auditing records/reports for all activities reviewed.

　　• Collaborates with the training team to provide support to new and existing Housing

　　Specialists.

　　• Provide sample documents, error and issue trends to develop training sessions for

　　members.

　　• Effectively escalate and communicate questions and concerns to the Housing Manager

　　and Supervisors in order to gain clarification or identify areas where further training is

　　needed to ensure all departments have the tools and information needed to complete

　　HCV processing.

　　• Maintain Quality Control Plan and Quality Control Operation Manuals

　　• Ensure Policy and Procedure Manuals are in compliance and updated when changes are

　　implemented

　　• Participate in staff meetings to provide continual education of policy and procedure.

　　• Participate in client, landlord and HUD meetings as requested.

　　• Participate in weekly, monthly, quarterly operational meetings.

　　• Review Policy Issues Log and update quality assurance protocols as required.

　　• Prepare and provide accurate and timely weekly, monthly and quarterly Compliance

　　Assessment Prepare and provide reports based on Quality Assurance Analysis.

　　Required qualifications to be successful in this role:

　　-Associate degree (Bachelor’s degree preferred) from an accredited college or university in Business or Public Administration, Social Sciences or related field.

　　-Three years of experience in the affordable housing industry preferred. Extensive knowledge of data analysis tools and techniques required.

　　-Working knowledge of Microsoft Office applications software.

　　-Broad knowledge of federal, state, and local statutes, policies, and regulations as it relates to the HCVP operations.

　　-Must obtain Certified HCVP Specialist within one year of employment.

　　CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set level, experience and training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $45,000 - $58,000.

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　　Skills:

　　Analytical Thinking

　　Detail-oriented

　　Process Audit

　　What you can expect from us:

　　Insights you can act on

　　While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

　　When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.

　　At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

　　Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.

　　Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.

　　CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at [email protected] . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned .

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　　All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

　　CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.