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Public Service Manager 1

Public Service Manager 1-March 2024

Des Moines

Mar 29, 2026

About Public Service Manager 1

　　Public Service Manager 1

　　Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/4353846)

　　Apply

　　Public Service Manager 1

　　Salary

　　$65,395.20 - $116,542.40 Annually

　　Location

　　Des Moines - 50319 - Polk County, IA

　　Job Type

　　Full-time

　　Job Number

　　24-02174

　　Agency

　　588 Health & Human Services - Public Health

　　Opening Date

　　01/19/2024

　　Closing Date

　　1/29/2024 11:59 PM Central

　　LinkedIn Tag

　　#LI-DNP

　　Point of Contact

　　DeAnn Decker, [email protected]

　　Description

　　Benefits

　　Questions

　　Job Description

　　This position will serve as a leadership team member for the Section providing policy and practice oversight, direction, collaboration and guidance. This individual will oversee a team of subject matter experts in Prevention, Treatment and Recovery.

　　The successful candidate for this position will have:

　　Strong administration and management skills, knowledge of personnel and HR principles, and sound judgment and decision-making ability.

　　Responsible for development, implementation, monitoring, management and improvement for the Prevention, Treatment and Recovery Services.

　　Assures alignment with policies, strategic planning, goals and priorities.

　　Coordinates Section related activities with other Divisions and programs, state agencies, federal authorities, contractors and stakeholders

　　Manage workforce, staff and workloads.

　　Work with the management team to address and resolve issues/implement changes/make improvements.

　　Provide the Division Director of Behavioral Health with input and recommendations with decision-making.

　　Identify issues and areas that need to be addressed and reviewed by the management team.

　　Provide guidance and supervision to professional staff within the Prevention, Treatment and R ecovery Services including monitoring and overseeing process for budgeting, contract support and training and technical assistance activities.

　　Motivate, supervise and evaluate the work of Prevention, Treatment and Recovery teams. This includes hiring, conducting performance reviews and creating performance plans.

　　Ability to lead a team to effectively meet or exceed Prevention, Treatment & Recovery objectives.

　　Use of active listening, critical thinking, and negotiation skills to prevent or resolve problems.

　　Great attention to detail and a high level of organizational skills.

　　Excellent written and verbal communication skills

　　Experience working with diverse populations in a team environment

　　Commitment to providing high-quality service.

　　Displays high standards of professional and ethical conduct.

　　Oversee the grant process and provide leadership to teams for 40+ grants housed within the Prevention, Treatment and Recovery Services.

　　Participates in Division of Behavioral Health management activities.

　　Represents Division, Bureau, and Section to state and federal agencies.

　　Establish internal controls to Prevention, Treatment & Recovery to support contract implementation.

　　Focus on continuously improving and expanding training and technical assistance initiatives. and monitoring.

　　In collaboration with the Division of Behavioral Health partners oversee the development of contracts

　　This is a non-merit position with the Iowa Department for Public Health.

　　Only applicants who meet the Minimum Qualification Requirements and meets selective requirements will be placed on the eligible list.

　　Selectives

　　026 Organizational Development:

　　6 months experience, 12 semester hours, or a combination of both in organizational development at the professional or managerial level that include at least one of the following major functions: Organizational analysis and design; Change and transition management; Performance management systems; Leadership and team development

　　058 Budgeting:

　　6 months experience, 12 semester hours, or a combination of both in preparing, analyzing budgets; and providing advice/technical assistance with cost analysis, fiscal allocation, and budget preparation.

　　063 Business:

　　6 months experience and 12 semester hours or a combination of both in one or more of the following:

　　Accounting

　　Actuarial science

　　Auditing

　　Banking

　　Economics

　　Grant writing

　　Grant management

　　Finance ? Marketing

　　Management

　　Personnel

　　Public administration

　　Management analysis

　　Retail business

　　Statistics

　　Computer science

　　Computer information systems

　　Business education

　　Political science

　　663 Substance Abuse Programs:

　　6 months experience, 12 semester hours, or a combination of both in prevention programs, clinical substance abuse, or preventative abuse (counselors, treatment workers) that includes:

　　Applicants who develop and/or present programs designed to inform a population on the use, abuse, and dependency of alcohol or other drugs.

　　Initiation, design and/or review of education curriculums, which include alcohol/drug, related information (pharmacology, reasons for use, chemical dependency, etc.).

　　Presentations to professionals, community organizations, youth in school, on chemical dependency.

　　Preparation of media campaigns, including newspaper articles and public service announcements on prevention of substance abuse.

　　Training of youth, parents, and professionals in assertiveness training (“saying no” strategies), communication skills, assertive discipline, decision-making, peer helping, employee assistance programming, and/or student assistance programming.

　　Consultation with community organizations or other human service providers to develop prevention programming. ? Provide OWI classes to first-time offenders.

　　Inform the public of the effects of chemical dependency on families.

　　397 Mental Health:

　　Experience or education related to providing service, treatment or assessment to those affected by mental health challenges, either in a private setting, group homes, local assistance agencies, or state or privately-run treatment Categorical Selective List Page 53 Back to Table of Contents institutions. Application must demonstrate that applicant has received a general orientation to the symptoms and treatment protocols for mental illness or public policies, procedures, or applicable laws related to the topic, or assistance programs for those affected by mental illness. Experience may come from public, private or non-profit organizations.

　　980 Strategic Planning:

　　6 months experience, 12 semester hours, or a combination of both. Generally, an administrative position (mid to upper level of the management team) is assigned this as one function of their overall job. However, there are some specialists who deal only in strategic planning. Some colleges and universities may now carry this as a major or area of emphasis as part of their business administration or public policy programs. For experience to count, the applicant must have had the responsibility either for coordinating or developing the organization's strategic plan. Sometimes an administrative assistant type is responsible for a lower level of coordination, i.e., distributing information to managers, collecting what they develop, and putting it into one document; that is not what is sought here. This has to be experience to the point that the individual knows the following:

　　What a good strategic plan looks like

　　How to prepare a plan

　　How to monitor progress and ancillary planning

　　How to speak knowledgably for the organization about the plan

　　Minimum Qualification Requirements

　　Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

　　1) Graduation from an accredited four-year college or university and experience equal to four years of full-time work in program administration, development, management, or operations.

　　2) Eight years of full-time work experience in program administration, development, management, or operations.

　　3) All of the following (a and b):

　　a. Four years of full-time work experience work in program administration, development, management, or operations; and

　　b. A combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.

　　4) All of the following (a, b, and c):

　　a. Two years of full-time work experience work in program administration, development, management, or operations; and

　　c. A combination of a total of two years of graduate-level education and full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university course work in a public-service-related area (e.g., public or business administration, social work, law, education, engineering) equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.

　　5) Current, continuous experience in the state executive branch that includes one year of full-time work as a Public Service Supervisor or comparable specific management-level position.

　　For additional information, please click on thislink to view the job description. (https://das.iowa.gov/sites/default/files/hr/documents/class_and_pay/JobClassDescriptions/PublicServiceManager1-00784-60784-80784.pdf)

　　Why Choose the State of Iowa?

　　At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.

　　Our Robust Benefits Package Includes:

　　Competitive Compensation:

　　Enjoy a competitive salary that reflects directly on your skills and expertise.

　　Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

　　Health and Wellness:

　　Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

　　Retirement Planning:

　　We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .

　　Paid Time Off:

　　Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

　　Professional Development:

　　Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

　　Employee Assistance Program (EAP):

　　We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

　　Diversity and Inclusion:

　　Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

　　Join Us - Elevate Your Career:

　　Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

　　Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

　　Yes - I understand and agree.

　　PLEASE READ CAREFULLY

　　Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

　　No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

　　Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

　　Have you graduated from an accredited four-year college or university?IF YES- How many years do you have of full-time work experience in program administration, development, management, or operations?

　　Not applicable – I have not graduated from an accredited four-year college or university

　　No experience in program administration, development, management, or operations

　　Less than two years of experience in program administration, development, management, or operations

　　Two years to less than four years of experience in program administration, development, management, or operations

　　Four or more years of experience in program administration, development, management, or operations

　　How many years do you have of full-time work experience in program administration, development, management, or operations?

　　Not applicable – I do not have experience in program administration, development, management, or operations

　　Less than two years of experience in program administration, development, management, or operations

　　Two years to less than four years of experience in program administration, development, management, or operations

　　Four years to less than six years of experience in program administration, development, management, or operations

　　Six years to less than eight years of experience in program administration, development, management, or operations

　　Eight or more years of experience in program administration, development, management, or operations

　　Do you have two years of full-time work experience in program administration, development, management, or operations? IF YES - How many years do you have of a combination of GRADUATE level (post bachelor's degree) course work and ADDITIONAL (not used to count for the first portion question) full-time experience in program administration, development, management, or operations?

　　NOTE 1:24 semester hours of accredited graduate college or university course work in a public-service-related area (e.g., public or business administration, social work, law, education, engineering) equals one year of full-time experience

　　NOTE 2:Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.

　　Not applicable – I do not have GRADUATE level (post bachelor's degree) course work or Iowa Certified Public Manager Program certification

　　Less than two years of combined GRADUATE level (post bachelor's degree) course work and full-time experience in program administration, development, management, or operations

　　Two years to less than four years of combined GRADUATE level (post bachelor's degree) course work and full-time experience in program administration, development, management, or operations

　　Four or more years of combined GRADUATE level (post bachelor's degree) course work and full-time experience in program administration, development, management, or operations

　　Are you a current State of Iowa employee - executive branch? IF YES - How many months of experience do you have in the classification of Public Service Supervisor or comparable specific management-level position for the State of Iowa?

　　Not applicable – I am not a State of Iowa employee

　　I do not have experience as a Public Service Supervisor or comparable specific management-level position for the state of Iowa

　　Less than 12 months of experience as a Public Service Supervisor or comparable specific management-level position for the state of Iowa

　　12 or more months of experience as a Public Service Supervisor or comparable specific management-level position for the state of Iowa

　　Does your application demonstrate that you have 6 months experience, 12 semester hours, or a combination of both in organizational development at the professional or managerial level that include at least one of the following major functions:

　　Organizational analysis and design;

　　Change and transition management;

　　Performance management systems;

　　Leadership and team development?

　　Yes

　　If you answered "Yes" to the question above - please list exactly HOW you meet it: list exact classes and credit hours, employer, dates and hours per week and exact duties. Please do not paste or state - See application or resume. If you answered no to the question above please type in "No" in the box below.

　　Does your application demonstrate that you have 6 months experience, 12 semester hours, or a combination of both in prevention programs, clinical substance abuse, or preventative abuse (counselors, treatment workers) that includes:

　　Applicants who develop and/or present programs designed to inform a population on the use, abuse, and dependency of alcohol or other drugs.

　　Initiation, design and/or review of education curriculums, which include alcohol/drug, related information (pharmacology, reasons for use, chemical dependency, etc.).

　　Presentations to professionals, community organizations, youth in school, on chemical dependency.

　　Preparation of media campaigns, including newspaper articles and public service announcements on prevention of substance abuse.

　　Training of youth, parents, and professionals in assertiveness training ("saying no" strategies), communication skills, assertive discipline, decision-making, peer helping, employee assistance programming, and/or student assistance programming.

　　Consultation with community organizations or other human service providers to develop prevention programming.

　　Provide OWI classes to first-time offenders.

　　Inform the public of the effects of chemical dependency on families?

　　Yes

　　Does your application demonstrate that you have 6 months experience, 12 semester hours, or a combination of both in preparing, analyzing budgets; and providing advice/technical assistance with cost analysis, fiscal allocation, and budget preparation?

　　Yes

　　Does your application demonstrate that you have 6 months experience and 12 semester hours or a combination of both in one or more of the following?

　　Accounting

　　Actuarial science

　　Auditing

　　Banking

　　Economics

　　Grant writing

　　Grant management

　　Finance

　　Marketing

　　Management

　　Personnel

　　Public administration

　　Management analysis

　　Retail business

　　Statistics

　　Computer science

　　Computer information systems

　　Business education

　　Political science

　　Yes

　　Does your application demonstrate that you have 6 months experience, 12 semester hours, or a combination of both? Generally, an administrative position (mid to upper level of the management team) is assigned this as one function of their overall job. However, there are some specialists who deal only in strategic planning. Some colleges and universities may now carry this as a major or area of emphasis as part of their business administration or public policy programs. For experience to count, the applicant must have had the responsibility either for coordinating or developing the organization's strategic plan. Sometimes an administrative assistant type is responsible for a lower level of coordination, i.e., distributing information to managers, collecting what they develop, and putting it into one document; that is not what is sought here. This has to be experience to the point that the individual knows the following:

　　What a good strategic plan looks like

　　How to prepare a plan

　　How to monitor progress and ancillary planning

　　How to speak knowledgeably for the organization about the plan

　　Yes - My current application and/or attached documentation clearly addresses this requirement

　　No - I do not currently meet this requirement

　　Does your application demonstrate that you have 6 months experience in providing service, treatment or assessment to those affected by mental health challenges, either in a private setting, group homes, local assistance agencies, or state or privately-run treatment institutions? Application must demonstrate that applicant has received a general orientation to the symptoms and treatment protocols for mental illness or public policies, procedures, or applicable laws related to the topic, or assistance programs for those affected by mental illness. Experience may come from public, private or non-profit organizations.

　　Yes

　　Required Question

　　Agency

　　State of Iowa

　　Agency

　　588 Health & Human Services - Public Health

　　Address

　　Lucas State Office Building

　　321 E 12th St

　　Des Moines, Iowa, 50319

　　Website

　　https://hhs.iowa.gov/

　　Apply

　　Please verify your email addressVerify Email

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