Union County Human Services Public Assistance/Workforce Case Manager

　　Under the general supervision of the Public Assistance/Workforce Supervisor, Deputy Director and Director interviews public assistance applicants concerning their eligibility for agency programs and services (e.g. food assistance, cash assistance, Medicaid, and/or child care assistance) to determine their initial and/or ongoing eligibility; and/or conducts initial interviews and/or assessments of clients for a variety of workforce development programs and seeks to resolve barriers to employment; and/or contacts employers to solicit employment opportunities; and/or interviews and assesses clients who may be eligible for Supplemental Security Income (i.e. SSI) and assist them in the SSI application process.

　　QUALIFICATIONS

　　An example of acceptable qualifications:Preferred Associate degree or above in human services, behavioral or social science, education or related field; OR education or experience in interviewing techniques, business math, case preparation techniques, business writing, customer service techniques and computer technology; OR high school diploma (or equivalent) plus work experience which meets the minimum essential functions of the position.  Must have good verbal and written communication skills.

　　LICENSURE OR CERTIFICATION REQUIREMENTS:Must possess a valid Ohio driver's license and maintain insurability under the County's vehicle insurance policy.

　　EQUIPMENT OPERATED:The following are examples only and are not intended to be all inclusive:Motor vehicle, personal computer, laptop, iPad, applicable computer software, office phone system, printer, copy machine, fax machine, and other standard business office equipment.

　　INHERENTLY HAZARDOUS OR PHYSICALLY DEMANDING WORKING CONDITIONS:The employee has exposure to chemical compounds found in an office environment (e.g., toner, correction fluid, etc.); has contact with potentially violent or emotionally distraught persons; has exposure to hazardous driving conditions; has exposure to bed bugs, lice, scabies and other insects; works in proximity to the use of firearms; works in or around crowds; has exposure to hot, cold, wet, humid, or windy weather conditions; ascends and/or descends ladders, stairs, or scaffolds.

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