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Program Manager - Product Launch
Program Manager - Product Launch-September 2024
San Francisco
Sep 13, 2025
ABOUT VISA
Visa’s vision is to be the best way to pay and be paid for everyone, everywhere.
10,000+ employees
Technology, Engineering
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About Program Manager - Product Launch

  Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

  When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

  Join Visa: A Network Working for Everyone.

  Job Description Visa Direct is a payment service that Visa provides to clients (sending and receiving financial institutions, processors, merchants, and service providers) to facilitate fund transfers/disbursements to Visa accounts around the world using push payment technology. Visa Direct consumer and business applications include person-to-person (P2P) transfer, person to micro-business transfer (e.g., payouts to shared economy providers), funds disbursement (e.g., insurance claim disbursements), and more.  The push payments market is estimated to be more than 80 Trillion Dollars of payment volume globally.

  The Product Architecture and Development Team is responsible for identifying and driving strategic enhancements to the Visa Direct platform. We support end-to-end product management including ideation, discovery, technical build, new feature launch, across all aspects of the feature set, including Sales, Solutions, Technology, Risk, Compliance, Legal, Operations, Finance, and many other functional partners.

  Job Description/Essential Functions

  We are looking for an experienced program or project manager to combine successful product development process experience with effective collaboration, facilitation, leadership, and technical skills.  This role will be responsible for coordinating the launch and growth of the Visa Direct Payouts Service across a wide range of workstreams including Technology, Risk, Compliance, Legal, Regulatory, Operations, Implementation, Client Service and Product. The Product Launch role is accountable for timely and high-quality execution and delivery from original concept through final implementation. This position requires working with teams that follow Agile practices as well as traditional methodologies.  This is NOT a technical program management role. This role will work directly with the Visa Direct Payouts Global Product Leads to bring the product vision to life.

  Develop integrated plans and schedules to track progress and dependencies with other functions and external partiesDrive the execution of deliverables across multiple teams and functionsCoordinate work for geographically distributed teams utilizing Proactively identify and mitigate risks and issues, dependencies and impactsProvide timely and accurate reporting on product launch progress to all stakeholders  Facilitate planning and execution of workstreams working in collaboration with workstream leadsInteract confidently and collaborate with various stakeholders including Management, Product teams, developers, architects, operation and security teamsParticipate in continuous improvement efforts by providing input into a framework for program management aligned with modern agile, lean and design thinking practices TRAVEL REQUIREMENT:  This position requires the incumbent to travel for work 25% of the time.

  This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

  Qualifications Basic Qualifications:

  • 5 or more years of relevant work experience with a Bachelors Degree or at

  least 2 years of work experience with an Advanced degree (e.g. Masters, MBA,

  JD, MD) or 0 years of work experience with a PhD

  Preferred Qualifications:

  • 6 or more years of work experience with a Bachelors Degree or 4 or more

  years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD,

  MD) or up to 3 years of relevant experience with a PhD

  • Prior hands-on experience in a product development environment leveraging

  Agile practices.

  • 5+ years of program management experience

  • Experience in a PMO environment strongly preferred

  • Expert knowledge of project management principles and Agile development

  methodologies

  • Ability to function effectively in a fast-paced environment and manage multiple

  projects simultaneously

  • Ability to negotiate priorities across organizations as required

  • Ability to plan and prioritize multiple tasks effectively

  • Ability to independently drive projects through to completion

  • Meticulous follow-up of issues and actions to drive them to closure in a timely

  manner

  • Experience working with external third-party vendors and integration partners

  • Strong communication skills and the ability to work well with other

  departments and varying levels of management. Must be able to dive deep

  into technical details with project teams and zoom out to understand and

  communicate the big picture.

  • Demonstrated understanding of modern software development and

  infrastructure tools, processes and practices, including Agile software

  development

  • Expert knowledge of Project Management and SDLC principles and practices

  and agile frameworks. Hands on experience managing product development

  processes.

  • Payment domain or FinTech experience is a major plus

  • Excellent analytical skills and enthusiastic problem solver

  • Strong leadership qualities and organizational skills as well as the ability to

  adapt quickly to changing priorities, assignments, and roles

  • Strong executive presence and experience advising and interfacing business

  leadership on technology related issues, excellent executive-level verbal, and

  written communication

  • Strength in building partnerships, working collaboratively in a matrix, proven

  influencing skills

  • Excellent verbal, written, and presentation skills. A demonstrated ability to

  effectively document and communicate technical and business issues and

  solutions to appropriate organizational levels.

  • Ability to work with minimal guidance. Ability to prioritize work, multi-task and

  manage time.

  • Ability to thoroughly understand complex business and technical issues and

  influence decision making at all levels of the organization without formal

  reporting structure authority

  • Working knowledge of Project Management and Agile tools such as CA

  Central (Rally), Confluence Wiki and JIRA strongly preferred.

  Additional Information

  Physical Requirements

  • This position will be performed in an office setting. The position will require

  the incumbent to sit and stand at a desk, communicate in person and by

  telephone, frequently operate standard office equipment, such as telephones

  and computers, and reach with hands and arms.

  Visa is an EEO Employer. Qualified applicants will receive consideration for

  employment without regard to race, color, religion, sex, national origin, sexual

  orientation, gender identity, disability or protected veteran status. Visa will also

  consider for employment qualified applicants with criminal histories in a

  manner consistent with EEOC guidelines and applicable local law.

  Additional Information Work Hours: Varies upon the needs of the department.

  Travel Requirements: This position requires travel 5-10% of the time.

  Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

  Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

  Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

  U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 132,300.00 to 172,000.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

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