Kforce has a client in Bethpage, NY that is seeking a Product Repair Technician who will play a crucial role in maintaining the functionality of our mobile ticketing devices. The ideal candidate will possess strategic thinking, strong technical skills, attention to detail, and proficiency in Microsoft Office.Primary Duties and Responsibilities include the following:

　　Collaborate with the technical support team to troubleshoot and resolve issues

　　Physically repairing devices, conducting quality tests, performing diagnostic review, packaging, and shipping units to clients on time

　　Performing frequent software updates to ensure minimal risk of compatibility failures

　　Provide excellent customer service and serve as a technical resource for customer support

　　Maintain accurate records of repairs, tests and updates

　　Other duties may be assigned

　　High School diploma/GED or equivalent required

　　0 to 2 years of experience in a trouble shooting role

　　0 to 2 years of customer service experience

　　Ability to perform in-depth troubleshooting of proprietary software and hardware for Janam Technologies according to established procedures

　　Must be a self-starter

　　Strong work ethic - punctuality and team interaction are critical

　　Ability to work in a fast paced, high-volume environment with fine repetitive hand motor activity

　　Must be able to remain in a stationary position about 90% of the time

　　Experience with motherboard, LCD screen and mobile device repair/replacement is a plus

　　Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc.

　　Familiar with operating systems, such as Windows, etc.

　　Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee works primarily in an office environment, within a well-ventilated area, and is exposed to moderate noise levels.

　　The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

　　We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

　　Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

　　This job is not eligible for bonuses, incentives or commissions.

　　Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

　　Compensation Type:HoursMinimum Compensation:20.00Maximum Compensation:23.00