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Product Owner - Tech Delivery - Document and Workflow Ops
Product Owner - Tech Delivery - Document and Workflow Ops-August 2024
Charlotte
Aug 17, 2025
ABOUT BANK OF AMERICA
Bank of America is a leading financial institution, serving consumers, small businesses, and large corporations with a full range of banking, investing, and other financial products and services.
10,000+ employees
Financial Services
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About Product Owner - Tech Delivery - Document and Workflow Ops

  Job Description:

  Responsible for maximizing the value for a product. Defines the vision and roadmap for the product, defining and prioritizing stories in the product backlog, and articulating this to both stakeholders and the development team. Works closely with stakeholders to understand their needs, and with the Product Manager in a scaled Agile model to ensure there is alignment. Possess a working knowledge of the product, and basic understanding of the business or technology domain. With some guidance, creates the vision and roadmap for the product to align with strategic direction for the business or technology domain. Communicates the product vision and roadmap to stakeholders and the team. Collaborates with stakeholders to understand their needs and problems. Creates and prioritizes work for one team. Learning to collaborate with cross-functional teams. With some guidance, creates and prioritizes stories in the product backlog. Refines stories with the team to ensure there are enough ready stories to load the next 1-2 sprints. Reviews and accepts stories and is empowered to make on-the-spot decisions on scope and requirements. Works in partnership with the team to ensure that optimum value is obtained through technology and through an advanced understanding of the business. Individual contributor.

  Required Skills/Experience:

  • Experience with and knowledge of Agile project management methodology

  • 5+ years relevant work experience with business and technology projects including process improvement/re-engineering and technology change efforts

  • Knowledge of project tools (JIRA experience preferred)

  • UAT experience

  • Design oriented

  • Ability to work in a fast-paced environment while maintaining attention to detail and accuracy

  • Ability to facilitate meetings, capture key outcomes/actions and own product documentation

  • Intermediate proficiency using Microsoft Office products such as Word, Excel, PowerPoint, Project and in Visio

  • Strong decision making skills with an assertive and proactive communication style

  • Strong communication skills (verbal, written and presentation) and active listening skills

  • Must be proficient in data management to include strong data analytic capability

  • Must have strong organizational skills and be able to handle multiple tasks

  • Enthusiastic, energetic, determined and positive - especially under pressure

  • Critical thinker and risk minded

  Desired Skills/Experience:

  • Scrum Master experience

  • Agile, PMI, Six Sigma certifications a plus

  • Document management or workflow experience

  Shift:

  1st shift (United States of America)

  Hours Per Week:

  40

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