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Product Manager, LE Commercial Service (IES)
Product Manager, LE Commercial Service (IES)-December 2024
Flexible / Remote
Dec 16, 2025
ABOUT THERMO FISHER SCIENTIFIC
As the world’s leader in serving science, at Thermo Fisher Scientific, our professionals develop critical solutions—and build rewarding careers.
10,000+ employees
Biotechnology, Manufacturing
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About Product Manager, LE Commercial Service (IES)

  Job Description

  Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Watch as our colleagues explain five reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation, and Involvement - working together to accelerate research, address complex scientific challenges, drive technological innovation, and support patients in need.

  Location/Division: North Carolina, USA Remote

  We are looking for a Product Manager to support our Services on Laboratory Equipment portfolios. This role will be responsible for pricing methodology & processes, product positioning, market/customer requirements, strategy & the commercial launch of Service & Support solutions. You will lead cross functionally to deliver product requirements, own the voice of the customer/business, and will work collaboratively with the technical delivery teams.

  We are seeking a Product Manager that can work closely with other business units/divisions, functional partners, and marketing counterparts to support the prioritization and commercialization of these service solutions. You will also use a combination of analytical abilities, market knowledge, and critical thinking to ensure that the company's pricing is driven, profitable, and aligned with its business goals.

  What will you do?

  Leading all aspects of pricing projects and initiatives.Ensuring pricing consistency and visibility by reviewing, updating, and establishing pricing governance processes.Thorough knowledge of ERP systems and maintenance.Effectively communicate with collaborators at all levels of the organization to cultivate teamwork and alignment among collaborators on pricing changes.Understand the voice of the customer, market, and business insights to drive product planning

  Gather the business requirements from a variety of sources including customers, employees, competitive and market research.Run data analysis to support strategic direction and drive cross functional alignment.New Product / Service Introduction, Product Lifecycle Management, & Go-to-Market Launch Planning.Drive business success through impactful customer facing product launches, thoughtful lifecycle decisions and evolution of product solutions.Ensure robust commercialization of NPIs including business modeling, SKU & product hierarchy setup, establish list price & discount guidelines.Focus on laying out a differentiated product value proposition that delivers unique value based on customer frictions points and needs.Delivers against success metrics, and key marketing and commercial launches schedules.Works closely with Market Development to develop a global go-to-market commercial strategy to support key launches that can be localized by business and region to improve service attachment.Lead your product portfolio life cycle including pricing and discontinuation strategies to minimize customer or revenue impact.Detail oriented, collaborative, and engaging teammate

  How will you get here?

  Education

  Bachelor's degree in related field or equivalent experience required.

  Experience

  Experienced in multitasking and driving prioritization.Works with a positive outlook and rallies cross functional partners.Outstanding attention to detail and strong process consistencyEnsures processes and tools for programs are in place to deliver our services on time.Understand, own and report on financial performance (e.g., revenue, margin), trends and key service attachment metrics to Business Unit & Instrument Enterprise Services Leadership

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