This role will bring together groups from different organizations and divisions to deliver client experience insights holistically with a client-first mindset. They will lead the distillation of advisor journey data, assess trends, and develop actionable client experience insights and recommendations supporting FAS Marketing's strategic business initiatives.

　　In partnership with the Financial Advisor Services Organization (FAS), Vanguard's Chief Data and Analytics Office is embarking on a critical transformation to reimagine how data and analytics drive Vanguard FAS's vision of being the Advisor to the Advisor.

　　Vanguard's FAS business provides services and investment products, such as exchange-traded funds (ETFs), to advisor clients, including broker-dealers, registered investment advisors (RIAs), and bank wealth managers.

　　Our vision is to deliver data-driven solutions and insights that inform every decision and enable us to know our clients and anticipate their needs - to provide the right products and services at the right time. Data and analytics are at the heart of activating this vision, enabling us to enhance the advisor and distribution experience, streamline operations, and expand our suite of products and services.

　　In this role you will: Engages with internal partners to understand business strategy, questions, and goals. Brings structure to business requests, translates requirements into an analytical project approach, and leads complex projects through completion. Delegates tasks and provides tactical and strategic guidance to peers. Serves as the analytics expert on cross-functional teams for enterprise-wide strategic initiatives.Lead the acquisition and compilation of structured and unstructured data and verifies its quality, accuracy, and reasonableness. Leads the development of data quality standards and the tools and methods used to measure and improve data quality.Performs analyses of data from multiple sources to surface trends and insights using advanced analytical methods. Validate analytical techniques employed by other analysts.Prepares and delivers expert-level white papers and internal presentations that translate analytic insights into tangible, actionable solutions for senior leader stakeholders to implement.Develops recommendation for recurring analytic or reporting processes. Demonstrate expertise in financial markets and products.Develops the analytics community at Vanguard by mentoring, coaching, and connecting others with resources and training. Abreast of emerging trends in the industry and external best practices. Participate and present during scheduled analytics seminars.Participates in special projects and performs other duties as assigned.What it takes:Minimum of eight years of related work experience.Undergraduate degree or equivalent combination of training and experience. Graduate degree or professional qualifications preferred. Expert level skills in the following suite of data analysis tools Extraordinary analytical skills, coupled with the ability to form hypotheses and draw meaningful insights from disparate data sources. The ability to understand data, process it, extract value from it, visualize it, and communicate insights to audiences of various backgrounds, including senior management. Significant experience with advanced statistical and machine-learning methods such as: regression models, propensity models, segmentation, optimization, experimental test design, time series analysis, cohort analysis, Bayesian methods, decision trees, text analysis, etc.Special Factors

　　Sponsorship

　　Vanguard is not offering visa sponsorship for this position.

　　About Vanguard

　　We are Vanguard. Together, we're changing the way the world invests.

　　For us, investing doesn't just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose - and that's how we've become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

　　We want to make success accessible to everyone. This is our opportunity. Let's make it count.

　　Inclusion Statement

　　Vanguard's continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: "Do the right thing."

　　We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard's core purpose through our values.

　　When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

　　Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

　　How We Work

　　Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.