Creating a better way. It’s more than just the philosophy we were founded on. It’s our purpose. For our employees, it means more time with patients. Unrushed visits to build meaningful relationships. And most importantly, an opportunity to empower our patients to achieve their full potential – at work and in life. Determined to make a difference? Join our health care revolution and be a part of something better.

　　Quad Med is seeking a Pharmacy Technician to join our Sussex, WI Heath & Wellness Center serving Quad employees and their families. The Pharmacy Technician will assist the Pharmacist in the areas of prescription filling, prescription distribution and clerical activities while under the Pharmacist’s supervision at all times. This position should increase patient confidence and loyalty to the pharmacy by providing consistent operating conditions, courteous and prompt service, and a friendly atmosphere. This role will accurately and courteously express pharmacy policies and procedures to the customer when appropriate.

　　Key Responsibilities

　　Assists in the preparation of prescriptions including entering patient information (demographics, drug allergies and pharmaceutical history) and prescription orders into the pharmacy system for processing

　　Assists Pharmacist in filling prescriptions by pulling stock, pouring, counting, restocking, packaging, labeling and pricing the prescription

　　Provides excellent customer service by greeting customers as they enter the pharmacy, keeping the pharmacy clean and inviting, and answering the phone in a courteous manner

　　Assists Pharmacist in the preparation, reconciliation and billing of third-party insurance claims and in the re-billing of rejected third party claims

　　Assists in checking and removing out-of-date product as instructed by the pharmacist

　　Orders, receives, rotates and stores product to assure quality controls

　　Reconciles daily merchandise orders

　　Maintains confidentiality in compliance of federal HIPAA regulations

　　Organizes and files records

　　Maintains all product labels, signs and prices aligned with product

　　Keeps work area clean, orderly and free from safety hazards; report hazards to the pharmacist or manager

　　Operates the cashier terminal and the credit card machine when checking our customers; collect proper payment for merchandise

　　Repacks and consolidates supply overstock (e.g., vials, caps, bottles, etc.)

　　Qualifications

　　Education:

　　High School Diploma or equivalent required

　　Graduate from an accredited Pharmacy Technician program preferred

　　Experience:

　　Minimum three (3) months experience in retail or hospital pharmacy setting preferred Certificates, Licenses, Registrations:

　　Current CPR (BLS) certification or must be obtained within 60 days of hireKnowledge, Skills & Abilities:

　　Ability to work standing for most of your shift

　　Intermediate computer skills including Microsoft office applications and electronic mail. Experience with electronic medical records and/or pharmacy systems

　　Proven ability to work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion

　　Knowledge of pharmacy standards, policies, and procedures, and of third-party insurance

　　Exceptional customer service, communication, organization, problem resolution and process development skills

　　Bilingual a plus

　　Physical Demands:

　　Manual Dexterity: Work requires definite skilled and accurate physical operations requiring some closely coordinated performance

　　Physical Effort: Work requires handling lightweight materials or equipment with no special speed or exertion

　　Working Conditions: Ordinary office, health center working conditions

　　Hazards: Negligible. Little or no exposure to hazards 

　　Harry Quadracci was determined to do things differently, and to do them better. In 1991, the visionary print manufacturing CEO founded QuadMed out of the belief that there had to be a better way to provide his employees with access to affordable, high-quality health care. And what started as doing the right thing, ended up sparking a health care revolution. Now 30 years later, we partner with employers across the nation to provide value-driven health and wellness services in or near the workplace. With a focus on breaking down cost, access and quality barriers, we empower employees and their families to live healthier, happier lives.

　　We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

　　QuadMed and Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. QuadMed and Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. QuadMed and Quad also prohibits harassment of applicants and employees based on any of these protected categories.

　　Drug Free Workplace