Organization Description

　　The Corporate & Investment Bank is a global leader across Investment Banking, Wholesale Payments, Markets and Securities Services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

　　Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.

　　Job Description:

　　Welcome to JPMorgan Chase. If you're looking to work in a dynamic and digital environment that is impacting & supporting our growing Payments business space - you've found the right role. Payments Operations supports the Payments business for JPMorgan Chase by delivering secure, accurate high-quality payment solutions and support to over 142,000 of the Bank's Clients operating globally across over 122 currencies. It is an exciting time to be in the payments industry given all the innovation in the form of new products and technology.

　　As an Associate Business Manager, you will be part of the Payments Operations Business Management team. You will provide support to the Head of Payments Operations and business leaders, act as a trusted advisor, focus on owning various aspects of business governance, communication, strategy, and overall business hygiene and maintenance on behalf of the business.

　　This is a highly visible position that requires outstanding communications skills, project management discipline and a strategic mindset, and be processed oriented. If you are intellectually curious, self-motivated, experience in Business Management, Operations, Project Management, and / or Business Strategy you may be the right fit for our Team.

　　Job Responsibilities:

　　Oversee and support business governance for the Head of Payments Operations, including leadership and extended leadership team meetings, extended business management meetings, and Monthly Business Reviews (MBR)

　　Drive the preparation and content creation of leadership team offsites and global town hall in partnership with the Head of Payment Operations, corporate communications, and Payment Operations business owners

　　Own and maintain important organization documents, such as organization Fact Packs and MD Induction Packs which are used to support leaders within Payment Operations

　　Partner with business lead to consolidate content for Monthly Business Review that is reviewed with Head of Payments.

　　Partner with a cross-functional global team and provide governance on business strategy across the organization through scheduling quarterly review sessions on the OKR, providing support to business leads, and partnering with the Strategy, Innovation and Digitalization team on OKR Dashboard site maintenance.

　　Manage and oversee the content consolidation and messaging for Payments Operations Monthly Newsletter which is distributed to the organization and other key stakeholders

　　Support various aspects of business hygiene including decommissioning of physical assets, granting/removal of system access, organization-wide tool implementation, etc.

　　Required Qualifications, Skills and Capabilities:

　　Strong multi-tasking, attention to details, and organization skills with ability to complete time sensitive tasks in high pressure environment

　　Proven ability to adapt and learn quickly in fast pace environment while being flexible to challenge and improve the status quo

　　Displays excellent written and oral communications skills with capability to leverage data to influence decision making

　　Capability to understand and convey the overall impact and benefit of a process improvement.

　　Comfortable working with senior managers and global teams to achieve organizational goals

　　Strong technical, analytical, and problem-solving skills, including proficiency in Excel and PowerPoint

　　Able to forge & maintain partnerships with internal teams across multiple disciplines in matrix environment

　　Ability to lead on project work with a governance and control mindset

　　Preferred Qualifications, Skills and Capabilities:

　　Understanding of Payments Industry and processes preferred, but not essential

　　Experience in Symphony and Microsoft Teams preferred, but not essential

　　JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

　　We recognize that our people are our strength and the diverse talents and perspectives that they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. (If you are a US or Canadian applicant with a disability and wish to request an accommodation to complete the application process, please contact us by calling the Accessibility Line (US and Canada Only) 1-866-777-4690 and indicate the specifics of the assistance needed.)

　　We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

　　JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

　　Base Pay/Salary

　　Jersey City,NJ $83,600.00 - $115,000.00 / year