At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customersand their patientsare at the heart of what we do.

　　Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.

　　Owens & Minor teammate benefits include:

　　Medical, dental, and vision insurance, available on first working day401(k), eligibility after 30 days of employmentEmployee stock purchase planTuition reimbursementDevelopment opportunities to grow your career with a global company

　　JOB SUMMARYOur Patient Service Technicians positively impact the lives of patients each and every day by delivering medical equipment to them in their home. Patient Service Technicians provide excellent customer service by going above and beyond to communicate product information, provide solutions and ensure understanding of relevant details so that patients feel comfortable operating their equipment.

　　ESSENTIAL DUTIES AND RESPONSIBILITIESLoad and unload medical equipment, oxygen and supplies onto and off of delivery vehicles.Deliver medical equipment to homecare patients; including, setting up the equipment, instructing patients on the basic use of the equipment and assisting patients in solving problems regarding equipment use. Will also pick up medical equipment.Ensure patients do not suffer service failures by proactively communicating estimated arrival times with patients and/or family members.Complete daily delivery logs, pick-up and delivery forms, reimbursement documents and vehicle maintenance logs via paper or electronic means (cell phone and/or iPad).Perform routine vehicle maintenance and daily inspections including the checking of gasoline, oil fluids, tire pressure and brakes. Responsible for reporting any issues or malfunctions to leadership.Respond to critical situations as appropriate, during regular business hours and on an on-call basis.Comply with all applicable traffic laws and regulatory requirements; including, practicing safe driving habits, providing required documents needed for the Driver Qualification File, abiding by hours of service, daily log and hazardous materials (placarding, training and shipping papers) regulations..Adhere to mandatory reporting requirements; physical abuse of any family member, unsafe home environment for care ordered, unsanitary conditions or animals causing such, or insufficient food for children.May clean and assist with the repair of equipment.May assist with the scheduling of daily deliveries and pickups, ensuring they are organized in a timely and efficient manner.Performs other duties as required.SUPERVISORY RESPONSIBILITIESNone

　　Education and/or ExperienceHigh School Diploma requiredMust be at least 21 years of ageAt least one-year related work experience requiredMinimum of three years driving history required.Certificates, Licenses, Registrations or Professional DesignationsMust possess an active, valid Drivers License at all timesSuccessful completion of Apria Healthcare's Driver Training ProgramMeet job-related requirements to comply with D.O.T., F.D.A. and Joint Commissions regulations

　　SKILLS, KNOWLEDGE AND ABILITIESPatient FocusedProblem Solving/AnalysisEffective CommunicationIntegrity/Personal CredibilityComputer SkillsBasic computer skillsLanguage SkillsEnglish (reading, writing, verbal)