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Patient Service Specialist
Patient Service Specialist-March 2024
Morgantown
Mar 30, 2026
About Patient Service Specialist

  Patient Service Specialist

  Job ID272402

  LocationUS-WV-Morgantown

  Experience (Years)0

  CategoryAdministrative - Administrative Services

  Street Address200 Fairchance Rd

  CompanyHealthWorks

  Position TypeFull Time RegularOverview

  When patients enter our center in Morgantown, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.Check out the video below for additional insight into the work of our Patient Service Specialists!

  Schedule:Center Location: Morgantown, WVType of Employment: Full TimeHours: Monday to Friday (Varies)Salary: Starting at $15/hour (Pending experience)

  Responsibilities

  We are actively seeking candidates who are adaptable and flexible, patient-centric, exceptional communicators, detail-oriented and team players.In this role, typical responsibilities include the following:Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visitSchedule patient appointments in person or over the phoneRegular communication with parties including, but not limited to: attorney offices, insurance companies, translation companies, market operational leaders and business development teamCollect co-pays from patients, manage payer approvals and conduct insurance authorizations and verificationsProvide patients with pertinent information about their next appointment as they check outRespond to requests for information from patients, providers, and coworkers

  Qualifications

  Minimum Qualifications:High School Diploma or GEDPhysical Requirements:Ability to walk, stand, bend, and reach consistently throughout a work day/shiftAppropriate manual dexterity to enable typing (including10-key) throughout a work day/shiftAbility to lift up to 25lbs, safely, from ground to waist using proper body mechanicsAbility to carry office supplies up to 10lbsVisual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written directionAbility to speak and hear sufficiently to understand and give directions

  Additional Data

  Select Medical is the nation's leading physical therapy provider and our teams are dedicated to the communities we serve and to delivering an exceptional patient experience in a welcoming, positive, and helpful environment. This Patient Service Specialist position goes above and beyond the normal duties of a secretary or receptionist. As an employee at Select Medical, you will have the ability to impact people's lives in truly meaningful ways every day. We are looking for someone to join our team who will help us make a positive impact in the local community.

  Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and... For full info follow application link.

  HealthWorks Rehab & Fitness is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

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