Position Summary

　　Practice patient service representative proactively ensures an exceptional experience for patients when greeting, checking in, and checking out during their appointment; answers incoming phone calls, responds to general patient requests, takes telephone messages and schedules patient appointments. Verifies insurance information and ensures appointments are scheduled properly.

　　This position is for 30 hours per week. The office is open 7:45 am - 7:15 pm Tues-Thurs, 7:45 am - 5 pm Mondays & Fridays, and 7:45 am - noon on Saturdays. This position has some flexibility in scheduling - may be 4 days per week or 5 shorter days. Requires one shift until 7:15 pm each week and a Saturday morning every 3 weeks.

　　Sample Schedule 1: M 11-5, T 7:45-5, W 11-5, R 9:45-7:15 F Off S Off

　　Sample Schedule 2: M 1-5, T 7:45-4:45, W 1-5, R 9:45-7:00 F Off S 8-12:30

　　Position Requirements

　　Education and Previous Experience

　　High school diploma or equivalent required. Some college preferred.

　　Hardware/Software Experience

　　Practice management/medical billing computer programs.

　　Microsoft Office Suite (specifically Word and Excel)

　　Other Characteristics

　　Excellent oral/written communication skills

　　Excellent organizational skills

　　Detailed oriented

　　Ability to set priorities, document conversations and specific actions taken and develop applicable policies and procedures (e.g., regarding collections)

　　Flexible; able to adapt to change

　　Bilingual (Spanish) abilities are highly valued.

　　Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status and other legally protected characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [email protected].