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　　About Us

　　Upperline Health launched in 2017 and is one of the nation’s leading comprehensive and coordinated lower extremity healthcare organizations. Upperline Health provides the highest quality integrated health services to more patients in need through a skilled and compassionate team. We specialize in targeting patients at risk of developing complications and intervening earlier with an innovative care management approach to prevent more serious consequences. Upperline Health is based out of Nashville, TN and currently has practices in Alabama, California, Florida, Georgia, Kentucky, Indiana, and Tennessee. 

　　Benefits

　　Comprehensive benefit options include medical, dental and vision, 401K and PTO. 

　　Uniforms are provided

　　About the Patient Care Coordinator Role

　　Upperline Health is seeking an energetic, compassionate, driven Patient Care Coordinator to assist our physicians in delivering complex health services in the clinic setting. This person will be based in Montgomery, AL. The Patient Care Coordinator will be responsible for medical front desk receptionist duties including greeting patients in a friendly manner, and ensuring patients are accurately checked in and prepared for their appointments in a timely manner.   Work hours are Monday - Thursday 07:00 am - 4:00 pm and Friday 07:00 am - 1:00 pm.  Closed from 12pm - 1pm for lunch.

　　Patient Care Coordinator Responsibilities 

　　Responsible for front desk receptionist duties, including answering phone calls, greeting patients, obtaining required patient information, and ensuring that the entrance area is clean and organized

　　Assist patients with scheduling appointments

　　Effectively maintain on-time appointment schedules by notifying physicians when patients have arrived

　　Retrieve and file patient records as needed

　　Collect payment from patients

　　Maintain accurate patient records by updating patient’s information and scanning documents into EMR as needed

　　Responsible for office supply inventory, including checking, ordering and stocking supplies 

　　Protect patient rights by maintaining confidentiality of patient records

　　Contribute to team effort by assisting with additional duties and when support is requested 

　　Occasional travel may be required

　　Patient Care Coordinator Qualifications 

　　Experience as a front-office receptionist or assisting in an office or healthcare clinic or in customer service 

　　Prior experience working in a podiatric or orthopedic practice is preferred

　　Medical billing and coding experience is highly preferred 

　　Experience working in an EMR, Athenahealth is preferred

　　Must be an effective communicator with excellent grammar and interpersonal skills

　　Exceptional customer service orientation featuring empathetic, compassionate, and professional demeanor with each interaction

　　Demonstrated experience as a motivated and dedicated team member with a stable work history

　　Thrives in a fast-paced collaborative environment 

　　Reliable transportation and the ability to pass a drug test and a background check is required

　　Compensation

　　Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience.

　　Job Type: Full-time

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