Description:

　　The purpose of the Patient Access Specialist (PAS) is to assess patients needs, resolve issues and triage information appropriately. This includes introducing patients to Shared Solutions services, conducting their benefits investigation and coordinating their prescription with their Specialty Pharmacy. The PAS will work to remove patient access barriers and seeking out appropriate resources as needed. In addition to normal processes, this position will be expected to perform the following duties:

　　Data Entry

　　Need customer service for overflow help with other teams

　　Accuracy – creating accounts and cases

　　Updating information in accounts from Med Billers

　　Skills & Qualifications:

　　Requirements:

　　Strong accurate data entry skills

　　Previous work experience in Specialty Pharmacy or Customer Service preferable

　　Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications and key boarding skills

　　Experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and “customer service” skills. This can be obtained through a combination of work experience and post high school education, and need not be obtained in a traditional “customer service” setting

　　Strong ability to multi-task and strong time management skills

　　Ability to function in a high-volume, fast-paced environment

　　Dependable and strong work ethic

　　Ability to accept and implement feedback and coaching

　　Specific type of experience preferred:

　　Experience working with databases (CRM preferable) or a tracking system; Salesforce CRM experience

　　Experience working in a health care/pharmaceutical industry environment

　　Understanding of challenges associated with patients’ medical condition

　　Experience Level:

　　Intermediate Level

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.