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Patient Access Service REP SR FH
Patient Access Service REP SR FH-March 2024
Menomonee Falls
Mar 31, 2026
About Patient Access Service REP SR FH

  JOB REQUIREMENTS: Discover. Achieve. Succeed. #BeHere Location:US:WI:MENOMONEE FALLS at our CP-NORTH HILLS HEALTH CENTER facility. Thisjob is ON - SITE. FTE: 0.400000 Shift: 1 (Wednesday and Friday, withOccasional Weekends; hours vary from 6:30am - 4:30pm) Job Summary: ThePatient Access Service Representative (PASR) Senior follows theFroedtert and the Medical College Performance Excellence CustomerService Standards. Greets and arrives patients. Verifies and updatesdemographic information. Collects monies for copays, supplies, andservices rendered. Balances daily cash collections. Obtains patientsignatures. Assists patients with ancillary appointment scheduling andforms. Schedules, cancels, and reschedules patient appointments. Answersand directs telephone calls. Under general supervision, supportsoperations of the clinic for organization and productivity incollaboration with leadership. EXPERIENCE DESCRIPTION: A minimum of 2years of prior receptionist/clerical experience or comparable educationand training experience is required. Experience preferred: A minimum of3 years of prior informal or formal leadership experience preferred.Experience in a medical/healthcare setting is preferred. EDUCATIONDESCRIPTION: High School diploma or equivalent is required. SPECIALSKILLS DESCRIPTION: Excellent communication, oral and written arerequired. Effective customer service skills to effectively deal withinternal and external customers is required. Ability to use standardoffice equipment: copier, computer terminal, document scanner andprinter, fax machine and multi-line telephone. Strong proactiveorganizational skills a must. Must be proficient in Microsoft Outlookand Word. Knowledge of medical terminology and EpicCare is preferred.Proficiency in Microsoft Excel is preferred. Perks & Benefits atFroedtert Health Froedtert Health Offers a variety of perks & benefitsto staff, depending on your role you may be eligible for the following:Paid time off Growth opportunity- Career Pathways & Career TuitionAssistance, CEU opportunities Academic Partnership with the MedicalCollege of Wisconsin Referral bonuses Retirement plan - 403b Medical,Dental, Vision, Life Insurance, Short & Long Term Disability, FreeWorkplace Clinics Employee Assistance Programs, Adoption Assistance,Healthy Contributions, Care@Work, Moving Assistance, Discounts on gymmemberships, travel and other work life benefits... For full infofollow application link. We are proud to be an Equal OpportunityEmployer who values and maintains an environment that attracts,recruits, engages and retains a diverse workforce. As a federalcontractor/subcontractor, we take affirmative action in employment basedon race, sex, disability and status as a protected veteran. We welcomeprotected veterans to share their priority consideration status with usat 262-439-1961. We maintain a drug-free workplace and performpre-employment substance abuse testing ***** APPLICATIONINSTRUCTIONS: Apply Online: ipc.us/t/24BF4DD7850A47C1

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