Organization:

　　MPHS-Mills-Peninsula Medical Center

　　Position Overview:

　　Performs general registration duties by interviewing patients or their representatives. Enters accurate information onto appropriate forms and computer system. Collects appropriate co-payments, and obtains signatures. May escort patients to destination if required. Maintains scheduling for department and/or specialized procedures. Coordinates services with physicians' offices, and other related departments, verifying room and equipment availability if necessary. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication.

　　Job Description :

　　OB ACCOUNTABILITIES

　　REGISTRATION SERVICES:

　　• Interviews and inputs demographics for patients registering for services including registrations by phone (pre-registration).

　　• Obtains copies of insurance cards and patient or representative signatures on appropriate forms.

　　,• Maintains awareness of requirements for authorizations and verifies proper insurance authorizations have been obtained by a patient at time of registraticommunicationNG SERVICES:

　　• Schedules, confirms, and maintains patient diagnostic appointments, surgeries, and medical consultations for a specific department, resolving any issues or conflicts that may arise.

　　• Checks in patients and assures ensures all necessary authorizations are obtained before patient visits.

　　• Maintains accurate documentation of completed procedures and physician information,

　　• Communicates with patients and fellow employees clearly and professionally to alleviate confusion and expedite processes.

　　CLERICAL:

　　• Performs general clerical tasks, such as answering phones and greeting customers and patients daily.

　　• Prepares and completes accurate, job-related documentation, including collecting, updating, and maintaining patient services schedules.

　　SAFETY:

　　• Maintain collaborative, neat, and safe working environment, including organizing files and keeping desks free of loose papers and clutter.

　　COMPLIANCE:

　　• Performs job responsibilities in compliance with department standards, policies, and procedures, as well as local, sta, te, and federal regulatory agencies to deliver the highest level of service.

　　• Maintains strictest confidencinof all patient Protected Health Information (PHI) and protects all PHI from accidental, intentional, or inappropriate disclosure.

　　EDUCATION

　　Equivalent experience will be accepted instead of the required degree or diploma.

　　HS Diploma or equivalent education/experience

　　PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN:

　　1 year as typically acquired in a similar environment.

　　SKILLS AND KNOWLEDGE

　　Knowledge of medical terminology including a variety of diagnostic tests, surgeries, consultations and procedures.

　　Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.

　　Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel.

　　Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.

　　General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook).

　　Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.

　　Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.

　　Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.

　　Ensure the privacy of each patient’s PHI.

　　Build collaborate relationships with peers and other staff members to achieve departmental and corporate objectives.

　　Job Shift:

　　Days

　　Schedule:

　　Full Time

　　Shift Hours:

　　8

　　Days of the Week:

　　Monday - Friday, Variable

　　Weekend Requirements:

　　As Needed

　　Benefits:

　　Yes

　　Unions:

　　No

　　Position Status:

　　Non-Exempt

　　Weekly Hours:

　　40

　　Employee Status:

　　Regular

　　Number of Openings:

　　Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

　　Pay Range is $27.22 to $34.03 / hour

　　The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.

　　All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.