Patient Access Representative

　　Location:

　　Detroit, MI. Position is 100% in person. Description:

　　1 opening Monday - Friday

　　Must be available from 7:30-5:00pm

　　JOB SUMMARY

　　Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions.

　　Greeting customers following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.).

　　Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services.

　　May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed).

　　Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.

　　Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors.

　　May also assist with scheduling and coordinating post discharge care for patients.

　　Additional Skills & Qualifications:

　　Minimum typing skills of 35 wpm

　　Demonstrated working knowledge of PC/CRT/printer

　　Knowledge of function and relationships within a hospital environment preferred

　　Customer service skills and experience

　　Ability to work in a fast paced environment

　　Ability to receive and express detailed information through oral and written communications

　　Course in Medical Terminology required

　　Understanding of Third Party Payor requirements preferred

　　Understanding of Compliance standards preferred

　　Must be able to perform essential job duties in at least two Patient Access service areas including ED.

　　Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors.

　　Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy.

　　Must be able to appropriately interpret physician orders, medical terminology and insurance cards

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.