Patient Access Rep Senior- Full Time-EveningReq #:0000137258

　　Category:Clerical / Administrative Support

　　Status:Full-Time

　　Shift:Evening

　　Facility:Newark Beth Israel Medical Center

　　Department:Emergency Dept Access Service

　　Location:

　　Newark Beth Israel Medical Ctr, 201 LYONS AVENUE, NEWARK, NJ 07112-2027

　　The Patient Access Team Lead position plays a key role in the health system and in providing excellent customer service while ensuring timely throughput and capturing all necessary data timely,

　　The Patient Access Team Lead is responsible to greet all patients in a timely and friendly manner,

　　A core function of this position is to ensure that all customers, external and internal are treated with the highest level of respect,

　　The Patient Access Team Lead is to provide a safe and secure environment for the patient during the registration process,

　　The Patient Access Team Lead must clearly review and communicate all forms and obtain required signatures for services provided,

　　The Patient Access Team Lead ensures accuracy and thoroughness in collecting the patient data, documentation of data and utilizes the technology available to complete the registration,

　　The Patient Access Team Lead participates in creating a positive environment for patient and colleague satisfaction,

　　The Patient Access Team Lead is a working registrar with added responsibilities of training employees, completing analysis of data pertaining to Key Performance Indicators, assists with developing department schedules and works closely with the Patient Access Supervisor to support all needs of the department,

　　MINIMUM QUALIFICATIONS AND REQUIREMENTS

　　Excellent communication and interpersonal skills required,

　　Requires typing skills, medical terminology, data entry and customer service experience preferred,

　　High School Diploma required

　　Minimum of 5 years Patient Access experience

　　Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care,

　　Medical terminology and computer skills

　　RWJBarnabas Health is an Equal Opportunity Employer