We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with purpose.

　　This is a part-time position.

　　Summary

　　The Lease-to-Own Leader is responsible for helping to lead the Leasing team to success. This team member will ensure that customers fully understand the lease application process and the lease-to-own transaction, explaining payment options, including auto pay, and completing the lease agreement. This team member explains the value proposition of a lease-to-own transaction to customers and upholds the culture and standards of our Company. The Lease-to-Own Leader is responsible for achieving performance goals and exceeding customer expectations.

　　Duties and Responsibilities

　　Responsible for assisting the Multi Store Lease-to-Own Manager in the day-to-day operations of the store and will be involved in hiring process as needed

　　Partner with the retail team members to provide the customer a seamless lease transaction process while delivering excellent customer service to ensure ongoing lease to own relationship and high level of customer satisfaction

　　Work with customers in-store and over the phone to help determine their approved leasing amount and close the transaction

　　Ensure that accurate customer record(s) are entered and maintained in the Company’s computer system(s).

　　Confirm customer identification, collect applicable payments, and obtains customer signature on lease agreement

　　Complete quality control calls on all new lease agreements personally facilitated within 1 business day of the close

　　Handle escalated customer service opportunities across the team, including review of customer opportunities with Lease to Own Agents

　　File and maintain accurate and complete customer records

　　Exemplify Company compliance requirements. Maintain the highest level of compliance with all applicable policies, procedures, regulations, and laws

　　Education and Experience

　　High School diploma or equivalent

　　1 year of supervisory experience or progressing level of responsibility required

　　Some prior management experience preferred

　　4 years of customer service experience required

　　Required Skills and Competencies

　　Proven track record in achieving sales goals

　　Strong sales skills both on the showroom floor and over the phone

　　High energy with the ability to effectively perform all sales and other business functions

　　Excellent interpersonal skills are required

　　Strong organizational skills

　　Superior communication skills, both verbal and written.

　　Proficient computer skills

　　Professional phone etiquette

　　Ability to manage a team.

　　Uphold the Company’s brand and protect company assets

　　Physical Requirements

　　Position requires sitting, bending, stooping, and standing for extended periods of timeTotal Rewards

　　Our great benefits package includes:

　　Medical, Dental, Vision

　　Tuition Reimbursement

　　Pay on Demand Options

　　Basic Life and AD&D

　　Employee Retirement Plan (401k)

　　Employee Assistance Program

　　Parental Leave Benefits

　　Flexible Spending Accounts

　　Health Savings Accounts

　　Short-Term Disability

　　Long-Term Disability

　　Employee Stock Purchase Plan

　　Paid Time Off including vacation days, sick days and holidays

　　Financial Wellness Programs

　　Physical Wellness Programs

　　Discounts

　　Matching Gifts

　　Community Outreach

　　Employee Business Resource Groups

　　Aaron's is committed to creating a diverse and inclusive work environment, celebrates our team members' differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact [email protected] . Aaron's is an Equal Opportunity Employer

　　Aaron’s Total Rewards

　　Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes:

　　Sundays off

　　Employee assistance program

　　Employee purchase program with exclusive discounts

　　Physical and financial well-being programs

　　Tuition reimbursement

　　Employee Business Resource Groups

　　401(k) plan with contribution matching

　　Paid time off, including vacation days, sick days, and holidays

　　Life and disability insurance

　　Medical, dental and vision insurance

　　Paid paternal leave

　　Stock purchase plans

　　Pay on Demand

　　**Benefits vary based on full- and part-time employment status.

　　About Aaron’s

　　At Aaron’s we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.

　　Aaron’s is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact [email protected].

　　Aaron’s is an Equal Opportunity Employer.

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