Part-Time IT Technician

　　Print (https://www.governmentjobs.com/careers/coralgablesfl/jobs/newprint/4356257)

　　Apply

　　

　　Part-Time IT Technician

　　Salary

　　$24.42 Hourly

　　Location

　　City of Coral Gables, FL

　　Job Type

　　Part-time

　　Job Number

　　0203-004

　　Department

　　Information Technology Department

　　Opening Date

　　01/22/2024

　　Closing Date

　　2/6/2024 11:59 PM Eastern

　　Description

　　Benefits

　　Questions

　　Summary

　　The City of Coral Gables, Florida, The City Beautiful, a progressive, international, coastal and historic City is seeking a highly qualified professional who is inspired by interesting challenges of an established, but dynamic community for the position of PT IT Technician. The City has a population of approximately 51,000 residents, has a vibrant downtown and is home to the University of Miami. It is proud to be ranked by Forbes.com ninth out of America's Top 25 Towns to Live Well and America's sixth most successful walkable suburb by the Wall Street Journal.

　　Job Duties and Responsibilities

　　Under the general direction of the IT Director and senior management the Part Time IT Technician provides support for software, hardware and IT services in the City. The Technician also supports department Help Desk and Network Operations Center (NOC) functions and troubleshoots issues by phone and in person.

　　Provides day to day computer, network, and applications support and troubleshooting; and, help desk and NOC phone and email support; and, digital accessibility support.

　　Manages requests for service and handles incident occurrence using the IT Service Request ticketing system.

　　Aids customers with Remote Access setup. Own and track issues and requests from initial customer contact through to resolution and completion, including documentation of all calls. Fulfill all request and trouble calls to the satisfaction of the customer.

　　Provides provide for support for mapping, dashboard and data requests; updating web and map content; warehouse and inventory management; support for low voltage cabling and network/telecom infrastructures; and, perform other related tasks as required.

　　Participates as needed to complete and assist with projects as assigned and required by Senior Staff.

　　Please note this is not a remote position. You will be required to work on site.

　　Qualifications

　　Associate of Arts (AA) degree with one (1) year hands on experience. A+, Network, MCP and/or GIS certification preferred, but not required.

　　Experienced with setup, configuration, use, and troubleshooting of computers, printers, cabling, network equipment, and other IT hardware and systems.

　　Proficient in Microsoft operating systems, Microsoft office skills, Remote Desktop Protocols TCP/IP, configurations, antivirus, Active Directory, and Windows Tools & Utilities.

　　Valid Florida Driver's License

　　Additional Information

　　The City of Coral Gables is an Equal Opportunity Employer/Drug Free Workplace.

　　PART-TIME (15-24 Hours):

　　ANNUAL LEAVE: 4 days per year (1 day is equivalent to 4.80 hours). Leave is accrued but not able to use during first 90 days of employment.

　　SICK LEAVE: 4 days per year. Employees may convert to annual leave 15 hours if more than 2 days have been accrued and unused during the fiscal year.

　　HOLIDAYS: 11 holidays (If scheduled to work, plus 1 floating day).

　　BEREAVEMENT: 3 Days for the death of an immediate family member (Parent, spouse, or child) and 2 days for any other immediate family member.

　　ADMINISTRATIVE SICK LEAVE: Employees who have not used sick leave, leave without pay, or have not lost time due to an on-the-job injury in a 6 month period are entitled to 1 day of administrative leave.

　　CASH PAY OUT OF VACATION: Employees may request payment of accrued/earned annual leave not to exceed 15 hours at the rate of pay in effect at the time of the request, provided such request is made no later than September 30, 2015 (or as amended every fiscal year).

　　MILITARY LEAVE: 30 work days every year with pay and the remainder of the period shall be without pay, unless otherwise provided by City Commission.

　　JURY DUTY: Time off with pay if scheduled to work.

　　PART-TIME (25 -29 Hours)

　　ANNUAL LEAVE: 8 days per year (1 day is equivalent to 5.80 hours). Leave is accrued but not able to use during first 90 days of employment.

　　SICK LEAVE: 8 days per year. Employees may convert to annual leave 30 hours if more than 4 days have been accrued and unused during the fiscal year.

　　HOLIDAYS: 11 holidays (If scheduled to work, plus 1 floating day).

　　BEREAVEMENT: 3 Days for the death of an immediate family member (Parent, spouse, or child) and 2 days for any other immediate family member.

　　ADMINISTRATIVE SICK LEAVE: Employees who have not used sick leave, leave without pay, or have not lost time due to an on-the-job injury in a 6 month period are entitled to 1 day of administrative leave.

　　CASH PAY OUT OF VACATION: Employees may request payment of accrued/earned annual leave not to exceed 30 hours at the rate of pay in effect at the time of the request, provided such request is made no later than September 30, 2015 (or as amended every fiscal year).

　　MILITARY LEAVE: 30 work days every year with pay and the remainder of the period shall be without pay, unless otherwise provided by City Commission.

　　JURY DUTY: Time off with pay if scheduled to work.

　　01

　　Do you have an Associate's Degree or higher?

　　Yes

　　No

　　02

　　Do you have experience with set-up, configuration, use, and troubleshooting of computers, printers, and peripherals?

　　Yes

　　No

　　03

　　Do you have any of the following certifications: A+, Network, MPC and/or GSI?

　　Yes

　　No

　　Required Question

　　Agency

　　The City of Coral Gables

　　Address

　　2151 Salzedo Street Coral Gables, Florida, 33134

　　Phone

　　305-460-5523

　　Website

　　http://www.coralgables.com