Job Title: Parts Counter Sales

　　Location: Bellevue, NE.

　　Woodhouse, Nissan (Hwy 75 & Chandler Rd)

　　Pay: Salaried, $35,000- $55,000

　　Hours: Mon-Fri, 7:30am-5:00pm

　　Experience in Dealership Parts Counter Sales is a plus!

　　Essential Duties:

　　Assists all customers (retail, wholesale, and shop) in selecting required parts in a friendly, professional, and efficient manner.

　　Informs customers of companion part requirements and ensures that the customer is exposed to the full product line.

　　Answers phone calls within the first three rings, providing price quotes and other information.

　　Reviews body shop estimates to be sure parts ordered are accurate and all pricing is in line with the estimate.

　　Provides a high level of service to internal and external customers.

　　Pulls and fills orders from stock.

　　Notifies parts manager of out-of-stock parts or shop materials which need immediate attention.

　　Locates out-of-stock parts from outside source and submits an emergency order, if necessary.

　　Notifies the body shop when all parts have arrived and when they will be delivered.

　　Pulls orders for delivery to the body shop, making sure all parts are tagged with customer names and job number.

　　Follows up on back-ordered parts.

　　Verifies will-call files weekly and returns to vendors, or stocks those items not picked up or required.

　　Makes sure all internal requests for parts are billed on service repair order.

　　Receives payment from retail customers or obtains credit authorization.

　　Ensures that all charge sales are signed by the customer.

　　Ensures that all customers receive their copy of the invoice.

　　Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.

　　Keeps orderly records of all repair orders, invoices, insurance estimates, and special-order parts.

　　Sets up orders for daily shipment, delivery, or pick-up.

　　Keeps front and rear counter areas clean and uncluttered.

　　Keeps current on new products and product updates.

　　Participates with the parts manager in maintaining a lost sales tracking program.

　　Follows established organizational procedures and health and safety policies