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PARTS ASSOCIATE
PARTS ASSOCIATE-March 2024
Hooksett
Mar 28, 2026
About PARTS ASSOCIATE

  EXTRAORDINARY PEOPLE. EXCITING POSSIBILITIES. GREAT OPPORTUNITY.

  Custom Truck One Source has changed the way the industry looks at specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, re-manufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers. Your success is what's next with Custom Truck One Source.

  We have a great opportunity for a Parts Associate in our Hooksett, NH location!

  Summary

  The Parts Associate will be responsible for quoting, ordering, and stocking parts for the service and production departments, to assure deadlines and cost-effective goals are met.

  Essential Duties and Responsibilities

  Assist managers and technicians in determining parts and accessories needed for tasks by researching trucks, truck bodies, and aerial equipment parts as needed.

  Possess a detailed knowledge of parts associated with your ordering department.

  Keeps current on new products and product updates.

  Maintain a proper parts inventory and ordering of stock items.

  Create and maintain parts numbers, suppliers and the parts master file

  Research and evaluate suppliers based on price, quality, selection, service, support, availability, reliability, production and distribution capabilities, and the supplier's reputation and history.

  Locate and build relationships with aftermarket vendors for parts.

  Locate availability of parts if they are not in stock and place parts purchase orders.

  Provide quotes/costs of parts for repair orders.

  Verify all parts are correctly applied to each repair order.

  Proactively follow up on back ordered parts and communicate delivery dates of incoming parts.

  Provide assistance to other branches during interbranch requests and other various parts questions.

  Assist with the year-end physical inventory.

  Required Skills and Qualifications

  Previous parts/parts purchasing experience

  Knowledge of heavy and light duty trucks and equipment preferred

  High school diploma or the equivalent

  Valid driver's license required

  Must be able to pass a pre-employment drug test

  Extremely detail oriented and accurate

  Must be able to work in a fast-paced environment

  Set priorities and adapt to changing work priorities

  Must be self-sufficient and driven

  Meet deadlines and schedules

  Communicate effectively and professionally both verbally and in writing.

  Must have a strong attendance record

  Proficient on a computer and have the ability to learn new programs quickly. Must be able to use Microsoft Office package (Word, Excel, Outlook). Must be able to work independently and create innovative solutions to problems with minimal direction from supervisors.

  Ability to work with mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

  A positive attitude and willingness to maintain a professional demeanor with customers and team members is essential

  Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

  Identify problems and review related information to develop and evaluate options and implement solutions.

  Working Conditions and Physical Requirements

  The ability to work as scheduled with punctual attendance 7:00 am-3:30 PM, Monday-Friday plus any additional hours/days necessary in order to meet business demands.

  Majority of work performed in shop or parts office setting

  May be exposed to bright lights, extreme temperatures, loud noise, dust, gas and/or fumes.

  Lifting – The ability to bend, stoop and lift up to 50 lbs.

  Occasional lifting, carrying, pushing, and/or pulling; some climbing and balancing; significant stooping, kneeling, crouching, and/or crawling.

  Ability to see things in close proximity whether through natural or corrected vision.

  BENEFITS

  401(k) with Employer Match

  Competitive Health Care

  Dental, Vision, and Life Insurance

  Paid Vacation, Sick and Holidays

  STD/ LTD

  Partner Discounts

  Investment in Employee Development

  Tuition Reimbursement

  Custom Truck One Source provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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