Position: Web & Communications Liaison

　　Mandatory Start Date: February 12, 2024

　　Location: Virtual

　　Kaizen Project: USAID’s Partnerships Incubator

　　Reports to: Acceleration Director

　　Project Director: Donna Vincent Roa, Ph.D., ABC, CDPM Ⓡ

　　About Kaizen

　　The Kaizen Company is an incubator for innovative, scalable solutions that address emerging market challenges and opportunities. Our proven solutions catalyze locally driven, organizational, and institutional performance improvements and shift the development model into one that is bottom-up and ongoing. We leverage existing knowledge, new technologies, and innovative business models. 

　　Kaizen is hiring a highly motivated early career professional looking to create social impact in a fast-paced and rewarding work environment. We are seeking applications for a Web & Communications Liaison for the USAID-funded Partnerships Incubator, a five-year project that started in October 2019. The project ends September 30, 2024.

　　About the Partnerships Incubator

　　USAID aims to diversify its partner base by removing barriers to engagement and creating avenues for new and underutilized partners to work with the Agency. The Partnerships Incubator was set up as a global service hub to address this need by amplifying USAID’s external communications efforts to strengthen and diversify the Agency’s partner base, expanding Agency capacity for partnerships, and supporting partner organizations working with USAID. The Partnerships Incubator works with USAID headquarters and Missions to identify and engage new and local partners, provide training and capacity-building assistance, and develop tools, resources, and models to advance USAID’s partnership goals. The project also designed, developed, and launched WorkwithUSAID.gov , a free, USAID-funded resource hub designed to connect partners to peers and experts, improve their organizational readiness, and prepare them to receive USAID funding. 

　　Responsibilities

　　The Web & Communications Liaison will be a key contributor to the success of the Incubator’s web, communications, and translation activities, focusing on WorkwithUSAID.gov . The incumbent will carry out responsibilities that advance USAID’s efforts to inform, engage, and support new partners and serve as a rapid response contributor to other Incubator activities. The Web & Communications Liaison will:

　　Assist in the development and execution of Incubator-wide program goals and objectives.

　　Contribute to the development and enhancement of WorkwithUSAID.gov features and content.

　　Serve as a technical expert on communication and marketing activities to promote WorkwithUSAID.gov and USAID partnerships.

　　Provide editorial and writing support for the WorkwithUSAID.gov News & Insights Blog.

　　Assist in translation-related tasks for WorkwithUSAID.gov and partner support activities.

　　Upload translated documents into the task management platform and the content management system, as needed. 

　　Monitor the progress of translation tasks using a task management platform.

　　Collaborate with Web & Communications staff to track project timelines and deliverables through internal and external tools.

　　Collect, compile, and analyze program data and documentation

　　Create and maintain databases, spreadsheets, and reports.

　　Collaborate with staff, interns, consultants, and external vendors across the project.

　　Foster positive relationships with program stakeholders, including partners, USAID, and Incubator vendors.

　　Support project budget tracking in coordination with other Incubator team members.

　　Other related duties, as assigned.

　　Required Qualifications

　　Bachelor’s degree (minimum) in, communications, marketing, international relations, or other related field and at least 8 years of relevant experience (minimum), or equivalent.

　　Must be eligible to work in the United States.

　　Superior writing and editing skills, with evidence of generating excellent outputs.

　　Familiarity with web software, terminology, and technologies.

　　Comfortable evaluating web analytics and providing recommendations for optimizing content.

　　Be able to serve on a fully teleworking team successfully.

　　Desired Qualifications

　　Strong written language skills in one or more of the following languages: Spanish, French, and/or Arabic are a plus.

　　Experience with Google Suite, translation platforms, and content management systems (Strapi, WordPress, etc.) is a plus.

　　Familiarity or experience with USAID and/or the USAID-implementing partner paradigm is a plus.

　　Familiarity with developing, implementing, and managing budgets is a plus.

　　Translation skills, including accurately conveying meaning while considering cultural nuances and idiomatic expressions are a plus.

　　Comfortable with a project environment that appreciates initiative, personal ownership of work portfolios, and an entrepreneurial mindset and behaviors. 

　　Outstanding interpersonal skills, ability to interact with individuals at all levels and in multiple cultures, and commitment to social impact.

　　Qualified applicants should send a resume/CV with a well-written cover letter (let your writing skills shine - please delight us). 

　　Candidates elevated to the final interview stage must provide the contact details of three references. Applicants must submit all requirements to be considered for the position. The deadline to submit is midnight on January 31, 2024. We expect to hold interviews on a rolling basis and complete the interviews by February 9, 2024. The selected candidate will have a mandatory start date o/a February 12, 2024 (or sooner if possible).  

　　No phone calls, please. Only finalists will be contacted.

　　The above statements describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

　　Please note: All current employees are contracted through September 2024. The stated term of employment is aligned with the fifth year of our contract.

　　For candidates applying for positions based in Kaizen's office in Washington, DC, we utilize career.place to mitigate bias in the recruitment process. Upon submitting an application, candidates will receive an email from career.place, prompting them to go through the anonymous screening. In order to be considered for a role, candidates must respond to career.place and proceed with the application. We do not currently use career.place for project positions outside of the United States.

　　At Kaizen, A Tetra Tech Company, we find strength in our diversity. We are committed to creating and sustaining an inclusive working environment in which everyone has an equal opportunity to fulfill their potential. We know that we can only do development differently if we are open to and inclusive of new and unique perspectives. We encourage candidates of all abilities, ages, gender identities and expressions, national origins, races and ethnicities, religious beliefs, and sexual orientations to apply. Further, we urge parents and non-parents, married and unmarried, those from different or non-traditional educational backgrounds, and persons of all other diverse identities or experiences to apply. Kaizen is an equal opportunity employer.

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