Job Summary
The Partner Alliance Manager is responsible for cultivating and maintaining the relationship between the Company’s division with a defined number of strategic and emerging vendor partners. The Partner Alliance Manager will collaborate with relevant Specialists and Partner Business Managers to ensure business plans are developed and executed against, supporting the overall attainment of strategic goals and managing day-to-day business.
We are looking for candidates to join our team who possess a strong entrepreneurial spirit, enjoy a challenging and stimulating environment, and have a passion to drive and grow SHI's relationship with assigned strategic vendor partners.
The role will report to the Parnter Alliance Director in the International Sales Support department. This position is required to report to the SHI Milton Keynes office location as determined by SHI management.
About Us
SHI UK has been established for over 20 years, growing from a small satellite office to now our EMEA headquarters, with the support from our International partners and colleagues. We offer the opportunity to progress and develop a career within the IT Industry while working in a diverse, fun environment containing a range of departments and specialisms.
With our organic growth and stability within the EMEA market, we are able to provide a variety of technology products, solutions and services to businesses including Cloud Computing, Data Centre Infrastructure, Networking and Security solutions, Configuration and Integration services, Enterprise Mobility and IT Asset Management.
SHI provide innovative solutions and world-class support, as standard, from over 30 offices throughout the U.S., the U.K, Republic of Ireland, Canada, France, Netherlands, Australia, Hong Kong, South Korea and Singapore.
Responsibilities
Includes, but not limited to the following:
Serve as the primary contact for identified manufacturers supporting the Company’s regional sales organisation
Hold and conduct quarterly business reviews with the named vendor partners, and aligned distributors if applicable
Create and execute against business plans with the Sr. Partner Alliance Manager, marketing and sales managers to ensure business goals are met such as, revenue targets, certifications and marketing initiatives
Maintain and provide quarterly partner sales performance vs program revenue targets reporting to line management
Stay up to date on business and industry trends, partner programs, new product technology offerings and manufacturer specific training and certifications programs for named partners
Cultivate and maintain the relationship with named account management team to understand partner incentives, product roadmaps and promotions, providing follow up communication to the Company’s sales teams and relevant departments
Drive Key Marketing initiatives to meet or exceed business objectives on a quarterly basis
Serve as the subject matter expert for the Company’s regional sales teams to answer, program, order processing, and deal registration questions for strategic and emerging partners both internally and on customer calls/meetings
Collaborate with sales and Learning & Development (L&D) teams by identifying training requirements for manufacturers’ products & programs and how our customers can benefit by using their core products
Ensure partner training and certifications needs are identified and communicated out early to relevant teams
Produce and provide enablement and capability training to sales teams in conjunction with the learning and development department where required
Manage and track opportunities by utilising company toolsets, as required
Drive CRM utilisation, to ensure capturing and reporting opportunity engagement to management
Develop, enhance and improve Best Practices
Coach, mentor, and develop staff, including overseeing onboarding of new members of the team
Delegate tasks to other team members and follow up on accountability of tasks
Perform regular check in meetings with direct reports to check on status
Qualifications
Bachelor’s Degree or equivalent work experience
Minimum 3-year vendor partner management experience or direct sales experience
Required Skills
Excellent verbal and writing communication skills
Excellent organization and problem-solving skills
Ability to multitask and effectively balances short term and long-term priorities
Ability to effectively prioritize multiple demands while ensuring partner needs are met
Ability to analyze multiple market factors to both anticipate/identify customer problems/needs and recommend appropriate solution
The ability to work in a team environment as well working independently
Strong communication and interpersonal skills with a collaborative and innovative, growth mindset.
Ability to self-study and keep up with industry trends
Excellent presentation skills with the ability to train peers
Ability to track and manage open projects and bring to completion
Ability to coach and mentor team members
Ability to delegate tasks and perform check ins
Preferred Qualifications/Skills :
Partner or Account Management experience
Additional European languages
Technical or Sales Certifications
Unique Requirements
15% -30% travel is required to meet with customers
Extended hours may be required
Additional Information
Business working hours are Monday to Friday, 09:00 to 17:00 with a 30-minute lunch break. However due to the nature of the role, with its international reach and shared project loads – working outside of these hours to service business needs will occur occasionally, and employees are expected to be readily available in these eventualities.
The estimated pay range for this position is starting from £65,000 which includes a base salary and bonuses. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual.
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Job Locations UK-Buckinghamshire -Milton Keynes
Requisition ID 2024-16065
Compensation Structure Base Plus Bonus
Category Presales/Post Sales Support