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Participant Services Specialist
Participant Services Specialist-March 2024
Schenectady
Mar 28, 2026
About Participant Services Specialist

  SUNY Schenectady County Community College is seeking a full-time Participant Services Specialist. Under the direction of the Associate Executive Director of the Schenectady College and Career Outreach Center (SCCOC), the Participant Services Specialist (PSS) will provide employment and college information, advisement, outreach, referral, and placement services to center participants. This is an administrative staff (unrepresented), full-time, (12-month) position.

  Perform case management tasks for participants, including the participant admission process, needs assessment, skill development, referral to supportive services, and follow up on participants' progressProvide employment assistance with the preparation of cover letters and resumes, employment information, job seeking and job placement assistanceAssist in management of partnerships with local employers to connect participants with employment opportunitiesProvide educational assistance with identifying program opportunities and application supportTravel to community agencies and organizations to conduct outreach and recruitment Maintain and update participants' case records in the SUNY UCAWD Banner Student Information database as required, as well as prepare and retain other records and documentation as necessaryFollow up with prospective participants and community agencies via phone calls, email, or written correspondence

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