SUMMARY:

　　Performs administrative and supervisory work in directing the operations of the Parking Division, and related work as required. This employee plans, manages, and supervises the overall operation within the Division, including the management of external contracts and agreements, direct-report employees, and working with other Divisions and Departments within the Town. This employee is responsible for assisting with budgetary planning for the Division, and monitoring for budgetary compliance throughout the year.

　　Job Duties

　　ESSENTIAL DUTIES AND RESPONSIBILITES include the following; other duties may be assigned.

　　Creates the annual budget for the Division, then achieves compliance through monitoring revenue and approving expenditures.Oversees the performance of all parking-related external contracts, including those for the parking meter equipment and back-office system, for the parking enforcement equipment and back-office system, for electric vehicle charging stations, for the outsourced customer interface activities, and for parking citation generation and review, among others.Adjudicates citations and other complaints escalated from the parking citation contractor.Administers and oversees the Towns Residential Parking Permit program, including accepting applications, validating residency requirements, and issuing permits.Prepares periodic reports regarding parking revenue, utilization, compliance, residential permit administration, Impound Lot operation, and other statistics and trends.Coordinates Town marketing and promotion of parking availability, rates, and services, and develops improved methods for communicating these to the public.Answers public inquiries for information about the Towns parking services.Coordinates parking needs for Special Events with the Town Tourism Department.Monitors the use of Electric Vehicle Charging Stations (installed and maintained by outside entities but sited on Town property and/or at Town facilities), coordinates maintenance and repair of said stations with those entities, tracks remarks / comments on EV locator apps for any action or response necessary and evaluates citywide usage patterns to propose modification and expansion strategies for the program.Oversees two Full-Time and two Seasonal Impound Lot Administrators, including recruiting, hiring, training, and supervision.Monitors parking and Impound Lot facilities, equipment, and signage for maintenance and repair needs, and coordinates these needs with Public Works Maintenance.Is the direct line of communication between the Parking Division and the Ocean City Police Department for placement of, security of, and operational issues pertaining to impounding of vehicles associated with vehicular accidents and/or criminal activities.Coordinates installation, removal, restocking, and cash collection for paid parking kiosks with Public Works Maintenance.Oversees the Seasonal position of Lead Parking Enforcement Officer and the Seasonal staffs of Parking Enforcement Officers and Inlet Lot Ambassadors, including recruiting, hiring, training, and supervision.Responsible for equipment including vehicles, vehicle-mounted scanner(s), handheld scanners, radios, and other devices used in parking enforcement.Responds to accident, injury, or confrontation incidents involving Parking Enforcement Officers as needed.Is the Town representative to the International Parking and Mobility Institute or other equivalent professional trade organization.Minimum Qualifications

　　QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　EDUCATION and/or EXPERIENC :

　　An associate or bachelor degree in business, transportation / logistics, or some other related field is strongly preferred.Five (5) years of work experience in the field of parking management with a minimum of two (2) years in a supervisory/management position is mandatory.Additional experience may be substituted for the preferred education on a commensurate basis.CERTIFICATES, LICENSES, REGISTRATIONS: Valid driv