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Outsourcing Delivery Specialist
Outsourcing Delivery Specialist-March 2024
Manchester
Mar 28, 2026
About Outsourcing Delivery Specialist

  About the Role:

  Grade Level (for internal use):

  08

  Outsourcing Delivery Specialist

  The Team:

  Solutions Operations is the industry leader in leveraged loan, private equity and high-yield solutions and provides comprehensive products and services for portfolio management, administration, reporting, and analysis. Through our numerous platforms, managed services, or full outsourcing to front to back-office functions, Solutions Operations offers flexible and unique solutions tailored to client needs.

  The Impact:

  Outsourcing delivery specialist are responsible to learn various nuances of loan operations and its impact on clients. A specialist is expected to quality check activities/transactions which results in better client experience and satisfaction with our deliverables. Adapt quickly to changing business/client needs to pivot comfortably in fast-paced environment.

  An individual will be aligned within our finance operations vertical and will be responsible to manage daily BAU, conducting analysis and reconciling client transactions. You will be communicating with global business partners to understand changes in process and implementing process changes in-house.

  Responsibilities:

  Assist with the understanding and onboarding of new clients and products including development of relevant procedures and documentation

  Provide expertise in the reconciliation processes for various financial products ensuring team members are fully trained

  Liaise with clients to ensure optimal service delivery, manage client expectations, and build strong business relationships

  Demonstrate an in-depth understanding of the industry to facilitate decision-making and strategy development

  Ensure adherence department procedures and company policies for all reconciliation processes

  Collaborate cross-functionally with other teams to align processes and goals

  Perform important risk management responsibilities and requiring an in-depth knowledge of industry standards & practices

  Embody a team-orientation approach creating an atmosphere where analysts can be their best

  Demonstrate excellent analytical skills with the ability to manage competing tasks and prioritize risk accordingly

  What We’re Looking For:

  Experience in the finance sector, with a strong focus on cash management/reconciliation for syndicated bank loans, middle market, private debt, CLOs, and TRS servicing

  Demonstrate an in-depth understanding of the loan industry to facilitate decision-making and strategy development

  Excellent communication and interpersonal skills, with a demonstrated ability to work effectively with diverse teams across different geographical locations

  Bachelor's degree in finance, business administration, or equivalent experience is required. Advanced degree or relevant professional certification is a plus

  About S&P Global Market Intelligence

  At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

  For more information, visit www.spglobal.com/marketintelligence .

  What’s In It For You?

  Our Purpose:

  Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

  Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

  Our People:

  We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

  From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

  Our Values:

  Integrity, Discovery, Partnership

  At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

  Benefits:

  We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

  Our benefits include:

  Health & Wellness: Health care coverage designed for the mind and body.

  Flexible Downtime: Generous time off helps keep you energized for your time on.

  Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

  Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

  Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

  Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

  For more information on benefits by country visit: https://www.spglobal.com/en/careers/our-culture/

  Diversity, Equity, and Inclusion at S&P Global:

  At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.

  


Equal Opportunity Employer

  S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

  If you need an accommodation during the application process due to a disability, please send an email to:  [email protected]  and your request will be forwarded to the appropriate person. 

  US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf   describes discrimination protections under federal law.

  


20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)

  Job ID: 296183

  Posted On: 2024-01-10

  Location: Manchester, Manchester, United Kingdom

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