CNSI and Kepro are now Acentra Health! Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

　　Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

　　Acentra is looking for an Outreach Specialist to join our growing team.

　　Job Summary:

　　Acentra Health is seeking a creative, detail-oriented Outreach Specialist with healthcare experience and strong communications skills. The individual will provide support to the Workers’ Compensation Medical Bill Processing (WCMBP) staff, providers, and OWCP claimants by assessing required outreach response and providing customized information, training information, and other materials to address relevant issues. The successful candidate for this role must be able to interact positively and effectively with others including the ability to work well in a team environment.

　　Job Responsibilities:

　　· Must be able to communicate directly with Providers and OWCP Claimants

　　· Able to train and troubleshoot through Workers’ Compensation medical bill processing issues directly with medical providers (doctors, hospitals, and healthcare facilities)

　　· Collaborate with other departments and teams to ensure identified issues are addressed and resolved

　　· Provide strategic input to identify potential outreach initiatives, including analysis of data extracts

　　· Experience with procedure codes, billing, and claims issues

　　· Provide event support and initiate follow-ups after workshops

　　Required Qualifications/Experience:

　　· HS Diploma or GED

　　· Three (3) years general experience in communications or bill processing in the field of health care.

　　· Three (3) years of experience communicating with medical providers to identify and assess the need for provider education related to medical bill processing programs/policies or similar environment (may overlap with other experience)

　　· Must demonstrate proficiency with Microsoft products.

　　· Must be able to obtain and maintain NACI clearance.

　　Preferred Qualifications/Experience:

　　· Demonstrated excellence in verbal and written communication skills.

　　· Must be able to work on multiple projects at the same time.

　　· Must be able to adjust quickly and smoothly to shifting needs and priorities.

　　· Must be able to work independently.

　　· Must be able to interact positively and effectively with others including the ability to work well in a team environment.

　　· Must be thorough and timely in completing all tasks assigned.

　　Why us?

　　We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

　　We do this through our people.

　　You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

　　Benefits

　　Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

　　Compensation

　　“Based on our compensation program, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.”

　　Thank You!

　　We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

　　The Acentra Health Talent Acquisition Team

　　Visit us at Acentra.com/careers/ (https://acentrahealth-my.sharepoint.com/personal/jayson_miller_acentra_com/Documents/Documents/JD)

　　EOE AA M/F/Vet/Disability

　　Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.