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Out Patient Cust Rel Rep
Out Patient Cust Rel Rep-December 2024
Southampton
Dec 24, 2025
ABOUT NORTHWELL HEALTH
At Northwell Health, our 80,000+ Health Raisers are raising the standard of care for all in the New York metro area.
10,000+ employees
Healthcare
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About Out Patient Cust Rel Rep

  J

  JFacilitates the registration of Outpatient Physical Therapy Patients. Interviews patient and/or representatives to obtain identifying information and other data required for registration.

  Description for Internal Candidates

  RESPONSIBILITIES

  *

  1. Receives in-coming telephone calls promptly and professionally.

  2. Maintains constant awareness of patient arrival.

  3. Monitors prescriptions for expiration.

  4. Accepts payment from patient as appropriate.

  5. Maintains the patient's privacy and abides to our regulatory agencies.

  6. Orders Lab and Rad tests in the appropriate systems.

  7. Ensures we have appropriate authorizations before patient has scheduled

  tests.

  8. Sends reports to appropriate physicians.

  9. Performs related duties, as required.

  *ADA Essential Functions

  REQUIRED

  EXPERIENCE AND

  QUALIFICATIONS

  • High School Diploma or equivalent, required.

  • Previous registration or billing experience.

  • Knowledge of insurance regulations

  • System knowledge, including HIS, Insurance Eligibility, Micro Soft, Omni

  and HDX

  • Communication Skills

  Department Head Signature Date

  Human Resourcesob Description

  Job Responsibility

  Job Qualification

  *Additional Salary Detail

  The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

  Same Posting Description for Internal and External Candidates

  ob Description

  Job Responsibility

  Job Qualification

  *Additional Salary Detail

  The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

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