Career Opportunities: Order Management Representative (26479)

　　Requisition ID 26479 - Posted - AADG, Inc - ASSA ABLOY Door Group - Newton, NC (2015 Industrial Dr) - Customer Service & Contact Center Operations - Posting Country (1) - Yes - Entry level - No Travel Required

　　 Job Description Print Preview

　　Are you looking for a fast paced, challenging yet rewarding position? Do you enjoy utilizing your critical thinking and mathematical skills to help propel you forward within the team?

　　If you answered yes to these questions, we should talk!

　　ASSA ABLOY Opening Solutions team. This role will be based on-site at our manufacturing facility located in Newton, NC.

　　What would you do as our Order Processor?

　　As an Order Processor, you will enter orders placed by the customer into the system for manufacturing. This includes interpreting product specifications and researching drawings. Confidentiality is a must due to the sensitivity nature of various competitive and industry documents and materials this position will be in contact with.

　　You would also:

　　Perform all duties relating to the processing of customer orders. Orders range from basic stock to the highest level of configured orders and detailing.

　　Handle technical inquiries from manufacturing and customers, while communicating with customers on discrepancies & order conflicts

　　Communicate with customers on discrepancies and/or application conflicts.

　　Provide technical and problem-solving support to manufacturing and customers.

　　Interpret hardware templates and prepared detailed drawings for manufacturing requirements.

　　Review order forms and prepare order for processing.

　　Some overtime is required

　　Continually promotes a safe and harmonious working environment, demonstrating strict adherence to the ASSA ABLOY Code of Conduct and ASSA ABLOY Health & Safety Policy

　　The Skills and Experience you need :

　　High School Diploma , GED or Silver CRC

　　Bachelor’s degree in general business or management, preferred

　　B asic math skills required; Basic Geometry and Algebra math skills, preferred

　　Excellent personal computer skills preferred (Word, Excel, Internet, email, etc.)

　　Excellent interpersonal, written and verbal communication skills - communicating effectively with customers and co-workers

　　Good organizational, planning and follow-up skills, and a sense of urgency are required

　　Must be willing to work in a fast-paced, intense environment

　　Must live or relocate with plans to office at Concept Frames in Newton, NC

　　This position may be staffed at an alternative level within the job family to align with the selected candidate’s skill set, experience, and business needs.

　　What we offer

　　We are passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us – here’s what we have to offer:

　　Learning and career development opportunities, whether it’s online learning, management training or enhancing your skills.

　　A competitive salary and incentive schemes.

　　Variety of benefits including Medical, Dental, Vision, 401(k), Flexible Spending, discount portal, recognition and well-being programs … to name just a few!

　　We review applications regularly, so don’t wait!

　　We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.

　　To make sure your personal data is safe, we don’t look at any applications sent by email or post.

　　Let’s create a safer and more open world - together!

　　AADG, Inc. is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran

　　We are the ASSA ABLOY Group

　　Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 52,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

　　As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

　　As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.