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Operations Support Tester
Operations Support Tester-March 2024
Minneapolis
Mar 28, 2026
About Operations Support Tester

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

U.S. Bank is responsible for maintaining an effective anti-money laundering (AML) program for monitoring, detecting, and reporting suspicious activity to appropriate regulatory agencies. As a member of the Enterprise Financial Crimes Compliance AML Investigations division, you will be part of the bank’s second line of defense to prevent individuals and businesses from using U.S. Bank products and services for illegal purposes. As a Guardian Tester, you will perform validation and prepare testing documentation for the ActOne and Guardian interface platforms to assist the end-to-end AML Investigations process. You will ensure the necessary preparation for testing is ready which includes attending regular meetings with key stakeholders and outlining the code changes for the impacted investigations teams. A Guardian Tester should have an intermediate understanding of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business. In your role, you will also provide day-to-day support for ActOne and Guardian to ensure regulatory deadlines are met by confirming existing functionality is available to users on a continuous basis. You will act as a Guardian subject matter expert in trainings, answering questions on system issues as well as working with other Business Lines when there is an impact to investigations teams.

Responsibilities:

You’ll contribute to the overall strategy and risk profile by:

Conducting business line validation for Guardian and Actimize releases in both the testing environment and production

Working cooperatively as a subject matter expert with Business Line technology partners

Attending daily stand-up/refinement working sessions

Preparing communications and training details for Guardian and Actimize releases

Providing product support to investigations teams for questions and seeking feedback from the end users

Supporting any special projects or critical work

Basic Qualifications

Bachelor’s degree or equivalent work experience

Typically 2+ years of applicable experience

Preferred Skills/Experience

Strong analytical skills

Strong problem-solving skills

Ability to adapt to a changing environment and handle multiple priorities

Effective oral and written communication skills

Knowledge of Microsoft Office applications, along with general proficiency in adapting to new software applications

Knowledge of Bank Secrecy Act (BSA)/AML laws and regulations

Knowledge of Actimize case management system

Knowledge of retail banking, lending, and bank operations processes

Certified Anti-Money Laundering Specialist (CAMS) certification preferred

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

**We are hiring in the following locations:

Minneapolis, MNIf there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $71,400.00 - $84,000.00 - $92,400.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

U.S. Bank accepts applications for this position on an ongoing basis.

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