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Operations Supervisor
Operations Supervisor-March 2024
Cheektowaga
Mar 28, 2026
About Operations Supervisor

  We’re Hiring for an Operation Supervisor !

  If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world’s most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

  THE ROLE : This is a unique and exciting opportunity to join the organization as part of the extended leadership team. The Operations Supervisor will be responsible for to ensure the safe and efficient production of all Heat Transfer products. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

  CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform/oversee each essential duty satisfactorily.

  Manage and evaluate machine resources, capacity to ensure productivity and minimal downtime.

  Cross train and assist with the day-to-day management of all internally manufactured products throughout the facility.

  Oversee the hourly (Unionized) workforce employees in the manufacturing departments.

  Maintains a safe and healthy work environment by following and enforcing standards and procedures, complying with legal regulations.

  Lead projects to reduce expenses and increase productivity across all product lines.

  Become the facilities champion and facilitator for the following:

  Lead initiatives around creation of standard work throughout the facility.

  Develop a facility wide plan to implement, execute upon and ensure sustainment of 5S throughout the operation.

  Develop programs to Initiate and execute a robust training plan in support of Safety, Quality requirements & Operations management.

  Lead and support projects as required in the facilities using SQDCM methodologies.

  Responsible to monitor & track plant wide metrics in support of daily & monthly reporting obligations.

  Lead and/or participate in continuous improvement events as required.

  Participate in the operations strategic planning process and set ambitious production goals and communicate those plans to key personnel.

  Regular participation and a key contributor to the facilities SIOP process.

  Provide motivation, support, and guidance to all employees.

  Regularly communicate any problems or obstacles to senior management.

  Establish workflow policies that enhance speed and efficiency without compromising safety or integrity.

  Create and/or execute upon schedules for employees to ensure optimum staffing levels.

  Interfaces with Materials Management to coordinate materials for production.

  Track and maintain employee attendance records and address performance problems.

  QUALIFICATIONS :

  Bachelor’s Degree in Business, Industrial/Manufacturing Engineering or other relevant discipline.

  Minimum 3-5 years of direct supervisory experience in a manufacturing environment (Unionized workforce experience is a plus).

  Experience with ISO standards or other recognized Quality Management Systems is strongly preferred.

  Experience with ASME preferred but not required.

  Strong knowledge of Welding Blueprint Reading and Practices Preferred.

  Strong Project Management Background Preferred.

  Strong working knowledge of ERP/MRP systems.

  Above average skills using Microsoft Office applications.

  Ability to communicate effectively to all levels of the organization.

  Ability to work in a team environment.

  Ability to coach/mentor & train others on a consistent and regular basis.

  Ability to work with little or no supervision.

  Overtime is required, weekend overtime can be mandatory.

  Flexibility to occasionally work any shift as required in support of the business operation’s needs.

  Light Lifting (10-15 lbs.), mainly manufacturing environment with some office environment exposure.

  DAY IN THE LIFE :

  In this role, the working environment is typical manufacturing floor and office environment.

  SALARY :

  The estimated salary range for this position is $70,500 to $90,000. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

  At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

  Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world’s water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

  Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

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