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OPERATIONS SUPERVISOR
OPERATIONS SUPERVISOR-March 2024
Rossford
Mar 27, 2026
About OPERATIONS SUPERVISOR

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  Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

  Job Description:

  Job Summary

  This position works in the UPS Mail Innovations Regional Processing Facility. He/She has key responsibilities in supervising operations related to mail receiving, processing, sorting and shipping operations, as well coordinating with facility administrative activities. This position make decisions based upon broad guidelines, practical experience and sound business judgments. He/She is responsible for supervision, training and/or development of facility operations employees and contract staff. This position evaluates problems involving multiple functional areas of mail operations and logistics, while striving to maintain customer retention through sound judgment and effective problem solving skills.

  Responsibilities:

  Supervises activities of staff in mail receiving, processing, sorting and shipping operations in a timely, cost effective manner, consistent with established operations procedures and USPS requirements.

  Meets or exceeds productivity goals established for mail operations functions.

  Ensures accuracy of direct mail processing and preparation operations in accordance with USPS requirements, customer requests, and established procedures.

  Establishes and maintains positive relationships as needed with customer operational staff, applicable USPS staff and vendors.

  Trains assigned on-site staff and follow-up to ensure work is accurate and complete.

  Assures operational supplies are on-hand and available at all times.

  Plans and recommends appropriate staff levels consistent with workload demands.

  Maintains a clean and orderly environment in all operations areas of the Regional Processing Facility.

  Maintains confidentiality of all internal systems, procedures, customer data and personnel information.

  Works with only broad supervision.

  Qualifications:

  Working knowledge of mail processing services, systems, procedures and operations equipment

  Working knowledge of USPS requirements in the preparation of Standard Mail and parcels

  Excellent oral and written communications skills

  Ability to work in a fast-paced, dynamic work environment

  Flexible and adaptive to changing work requirements

  One (1) year management/supervisory experience in a production/processing environment

  Other Criteria:

  Job Grade: 20C

  Shift: Tuesday - Saturday (0600 - 1500)

  Last day to apply is 2/2/2024

  Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $54,420/year to $88,440/year. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. Hired applicants may be eligible for Medical, Dental & Vision Benefits, Employee Assistance Program, Personal/Sick Paid time, Educational Assistance Program, 401(k) Retirement Savings Plan, Vacation , Basic life and voluntary group life insurance programs, Health Savings, Flexible Spending and Dependent Care accounts, Discounted Employee Stock Purchase Plan, Adoption Assistance Benefit, & Paid Holidays

  Employee Type:

  Permanent

  UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

  Other Criteria:

  Employer will sponsor visas for specific positions . UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

  Basic Qualifications:

  Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

  Company: UNITED PARCEL SERVICE

  Category: Global Logistics and Dist

  Requisition Number: R24001452

  Location: Rossford,Ohio

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