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Operations Risk Program Manager
Operations Risk Program Manager-March 2024
New York
Mar 28, 2026
About Operations Risk Program Manager

  OPERATIONS RISK PROGRAM MANAGER - NYC, LA, Charlotte

  WHAT IS THE OPPORTUNITY?

  Operational Risk Management (ORM) is responsible for providing independent and objective oversight of the management of risks arising from City National Bank's business processes, people, systems or external events. Working with the Manager of CNB ORM Advisory & Oversight, the Operational Risk Program Manager Lead will contribute to the ongoing review and monitoring of operational risk programs executed by the business and corporate units including Risk and Control Assessments, Key Risk Indicators, Operational Risk Events, Issue Management, Scenario Analysis and aggregating and reporting of operational risk information to the Management Risk Committee, Risk Committee of the Board and RBC.

  Risk Management Division

  This is a great opportunity to grow your career with a stable and expanding organization as a member of City National's Risk Management team. The focus is on ensuring business activities remain safe, compliant and well-positioned for future opportunity and sustainable growth.

  What you will do

  Work collaboratively with business and corporate units to embed an understanding of the risk profile and risk appetite of the bank.

  Review and challenge operational risk practices against CNB operational risk framework and policies post implementation.

  Execute the operational risk programs (risk assessment, operational risk events, key initiatives, scenario analysis, etc.) as needed within assigned areas to ensure a complete, transparent and accurate view of the risk profile.

  Lead reviews of operational risk programs to ensure they continue to be appropriate based on emerging risk trends, thematic risks, and regulatory changes. Recommend new or revised assessments, and advise unit management on mitigation strategies.

  Lead with the preparation of status reports, key metrics and other ORM reporting information as requested by management, the Risk Committee or RBC.

  Maintain awareness of current regulatory/industry trends impacting the Bank’s operational risk management program or practices.

  Act as an internal advisor to business and corporate units regarding the ORM framework, policies and procedures.

  Work with Business Unit management on the follow-up of outstanding operational risk issues.

  Work with the Manager of CNB ORM Advisory & Oversight on the roll-up and preparation of the annual ERCA for operational risk at City National

  Manage a team of approximately 5 members of the larger Advisory & Oversight team, both Operational Risk Program Managers and Operational Risk Analysts. This includes day-to-day oversight and guidance on prioritization of deliverables. Duties also include owning the ORM A&O practice methodologies and alignment to RBC.

  Must-Have*

  Bachelor's Degree or equivalent experience

  Minimum 7 years experience in the financial services sector

  Minimum 5 years of experience in Risk Management, ORM or Internal Audit

  Minimum 5 years of management or operational experience

  Skills and Knowledge

  Strong business knowledge of financial services and/or wealth management

  Understanding of Risk Management/Operational Risk Management

  Ability to handle complexity and ambiguity

  Proven track record building strong relationships across multiple business functions

  Ability to deal effectively with conflict

  Well-developed influencing skills

  Ability to work independently

  Ability to work in a matrix environment

  Compensation

  Starting base salary: $122,535 - $208,715 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

  *To be considered for this position you must meet at least these basic qualifications

  The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

  Benefits and Perks

  At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks (https://image.emails.cnb.com/lib/fe5e15707c640c78771c/m/10/cbedd856-c2fc-491b-a625-3ab7a0fd9a65.pdf) .

  INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

  City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'

  ABOUT CITY NATIONAL

  We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to be at the heart of our company today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.

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