Job Description:

　　At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

　　One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

　　Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

　　Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

　　Job Description:

　　We have an exciting opportunity for a Change Manager to join our Global Credit, AML and Onboarding Operations (GCAOO) Change & Transformation team. The candidate will manage material change initiatives that impact GB & GM AML Refresh Operations. This position will be accountable for the management of the project life cycle, from initiation through implementation. The Change Manager will be responsible for key project routines and artefacts and will work directly with the program manager and with senior management of the impacted operations function to set strategic direction of the project. We are looking for candidates with formal change management experience, the ability to challenge and influence stakeholders, with excellent analytical and communication skills, and a process improvement mind-set.

　　Responsibilities:

　　• Management of key project routines (such as working groups) and artifacts (such as delivery plan, risk & issue log)

　　• Coordinates and directs the work efforts functionally aligned to the project

　　• Adheres to Bank of America's Global Change Standards and follows the delivery framework established by the overarching Program of work

　　• Represents the health and status of the project to the change executive and senior stakeholders

　　• Partners with sponsors to support and maintain momentum of project delivery

　　• Ensures stakeholder engagement and keeps them informed of progress

　　• Identifies, manages and escalates project risks & issues

　　• Manages project scope and timeline

　　• Communicates, influences, and negotiates both vertically and horizontally to leverage necessary resources

　　• Drives change governance and change control

　　• Ensures clearly defined responsibilities and accountabilities for key project roles

　　• Chairs working groups and other forums as required

　　Requirements:

　　• At least 3 years of project/program management experience

　　• Excellent project management skills, including the ability to prioritize work and meet deadlines

　　• Ability to identify and propose the tasks & deliverables that will be necessary to achieve the desired outcome

　　• Ability to manage and communicate with stakeholders

　　• Knowledge of structured project management methods

　　• Requires knowledge of the bank and overall operations environment

　　• Ability to challenge and influence stakeholders at senior levels

　　• Ability to lead cross-functional workgroups and champion initiatives

　　• Competent with MS products: Word, Excel, PowerPoint, Project, and Visio

　　• Strong presentation development skills

　　Other Qualifications/Desired Skills:

　　• Prior experience in Global Operations and/or AML processes desirable

　　• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions

　　• Excels in working among diverse viewpoints to determine the best path forward

　　• Excellent verbal and communications skills. Provide clear, concise direction to the broader team while delivering comprehensive status to senior executives or project champions

　　• Creativity - able to look at a problem from a new perspective and to develop new ideas and solutions

　　• Self-starter who can take ambiguous information and drive to logical outcomes while constantly challenging the status quo

　　• Commitment to challenging the status quo and promoting positive change

　　• Believes in value of diversity so we can reflect, connect, and meet the diverse needs of our clients and employees around the world.

　　• Experience working in a global environment

　　Shift:

　　1st shift (United States of America)

　　Hours Per Week:

　　40