Description What You'll Do This role ensures the timely delivery of daily service requirements by supervising a team of technicians and gate operation personnels in overseeing day-to-day intermodal gate operations at a designated intermodal facility. This employee will also be responsible for maintenance and repair of Automated Gate System (AGS) and other solutions based on technology to ensure the highest level of operational performance for the solutions REMRPEX provides, in a fast-paced outdoor environment. Responsibilities Act as subject matter expert in intelligent gate operations, Synapse AGS Clerk Console, Visibility, Class 1 Railroad terminal operating systems (TSS, Oasis, ITOS, OBI, etc.), Occularis, Global Monitoring System (GMS) and any new application as needed. Manage staff scheduling, including work assignments and rotations, vacations, breaks, and coverage for absent employees Lead efforts at intermodal terminal and Remote Operations Center (ROC) to resolve complex operations problems Create, communicate, and execute strategic operational plans to ensure daily success of salaried and hourly staff Ensure that AGS hardware and software are maintained to meet or exceed the client Service Level Agreement (SLA) Facilitate the interview process for new hires and provide feedback and insight to REMPREX upper management Conduct Coach and Counsel sessions with staff and administer appropriate discipline as needed Ensure that supervisors conduct daily Safety Briefings and inform staff of shift updates Lead efforts to generate employee goals and review points Attend Yard Audit, Site Safety, and Senior Hub Management meetings Manage the input, review, and analysis of performance metrics Help all supervised employees improve and maintain performance levels Organize regularly scheduled meetings to enhance staff and management understanding of the strategic terminal plan and specific KPIs. What You'll Need Required High school diploma or GED required Valid driver's license with a clean motor vehicle record (MVR) Minimum of three years' work experience in the intermodal industry Demonstrated experience managing multiple staff members Flexible schedule that can adapt to extended or adjusted hours as needed Strong ability to analyze and solve problems quickly and implement procedural changes in a stressful environment Ability to mentor, teach, and build team ability so as to ensure team and terminal success Excellent time management and multi-tasking skills Ability to accurately perform arithmetic computations Strong written and oral communication skills Attention to detail Strong professionalism Ability to adapt to rapidly changing customer requests and requirements, seasonal variances in workload, and industry needs and requirements Proven ability to maintain confidential information Ability to proactively and strategically enhance, not just maintain, overall terminal performance Commitment to modeling REMPREX and client rules and regulations Strong background in interacting with, managing, and growing technologies that support the terminal and its operations. Strong knowledge of Microsoft Office Preferred Associate or bachelor's degree in a related field Ability to lift up to 50Ibs Ability to work in presence of loud machinery Location This role is based out of Minneapolis, MN 55418 This role requires employees to be on-site during designated shifts Your assimilation into our culture is very important in having a long and mutually beneficial career at REMPREX. Our core values are the driving force in our business. As a potential member of the REMPREX team, you should align with our core values below: Safety | We commit to actively foster a healthy and injury free environment for our employees, clients and the communities we serve. Integrity | We make it a priority to do the right thing even when no one is looking, which is why we commit to the highest ethical standard. Innovation | We challenge conventional thinking to contin ally improve the products and services we offer. Transparency | We say what we mean, mean what we say, and do what we say we'll do. Who is REMPREX and Why Are We Hiring? Headquartered in Lisle, Illinois, REMPREX specializes in the operation, support and engineering of intermodal terminals and ports nationwide. We specialize in delivering safe, efficient, and scalable services to help our clients transport intelligently. As we continue to rapidly grow, we're looking for operations managers that can exceed our customer needs and help us to remain a leader in our industry, delivering exceptional service in all that we do - that's where you come in! Ready to build your career with an industry leader? REMPREX is the one intermodal logistics company that truly does it all and whether you are looking to make an impact on our front line in Operations or ready to contribute your expertise to one of our professional corporate areas like Information Technology, Account & Finance, Human Resources or Client Services, our highly innovative, rapidly growing enterprise provides everything you need to build a rewarding career. If you are a builder at heart, enjoy solving problems, taking the initiative, pitching in where needed, are always up for a challenge, we encourage you to explore your future with REMPREX and apply today! If this role isn't what you're looking for, REMPREX is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, REMPREX participates in the E-Verify program in certain locations, as required by law. As part of our pre-employment process, we do require successful completion of a background and drug screening. Qualifications Education High School (required) Experience Please provide your recent work history. (preferred) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Remprex is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Remprex makes hiring decisions based solely on qualifications, merit, and business needs at the time.