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Operations Communications Specialist
Operations Communications Specialist-October 2024
Eden Prairie
Oct 27, 2025
ABOUT UNITEDHEALTH GROUP
With offices around the world, UnitedHealth Group's headquarters are located in the Minneapolis metropolitan area.
10,000+ employees
Healthcare
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About Operations Communications Specialist

  Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best.Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life's best work.SM

  As a member of the consumer marketing operations team the Operations Communications Specialist position will be responsible for creation, revision, and optimization of transactional communications (emails and letters) to maximize engagement, drive spend and contribution and increase retention.Establish A/B testing for various communications, both email and mail communications. Make recommendations for outside envelopes, header messaging, positioning and language, images, frequency and more.

  You will enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges.

  Primary Responsibilities:

  Partner cross-functionally with management, operations, product, .com team, account management and legal & compliance to collaborate Contribute to the creation & execution of supporting letters, emails and collateral Obtain legal and compliance approval on assets Work with leadership to obtain approvals Provide recommendations for improvement to existing assets All other assigned duties

  You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

  Required Qualifications:

  Bachelor's Degree in Business, Communications, Marketing OR 2+ years communications and/or consumer marketing work experience in a matrix organization 1+ years of communications and/or consumer marketing work experience in a matrix organization 1+ years creating dynamic and comprehensive marketing strategies 1+ years of proven written and editing skills for a variety of media types Intermediate level of proficiency with MS Office including Word, Excel, Outlook, PowerPoint, and SharePoint

  All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

  California, Colorado, Nevada, Connecticut, New York, New Jersey, Rhode Island or Washington Residents Only: The hourly range for California, Colorado, Nevada, Connecticut, New York, New Jersey, Rhode Island, or Washington residents is $22.45 to $43.89 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

  Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

  At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

  Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

  UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

  #RPO, #GREEN

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