Job Description
We’re looking for an Operations Analyst to drive success as part of our Manufacturing and Distribution team.
Responsibilities
Oracle M&D's mission is to continually deliver high-quality products, services, and interactions on time to our customers. To achieve this result, we maintain and continually improve the effectiveness of the Quality Management System and enhance the value for our customers, internal partners, and employees.
Oracle is a global leader in cloud technology, and we’re looking for an Operations Analyst to drive success as part of our Manufacturing and Distribution team. Join us and create the future
This role is onsite 5 days per week from our Eastpoint Business Park office location in Dublin
What you will do
· The Operations Analyst will be responsible for monitoring and processing of daily hardware requests with accuracy in a timely manner.
· Perform hardware receiving, inspection, put away and cycle counting to maintain inventory accuracy.
· Organize inventory and handle variety of daily operations inquiries and issues. Assist team with hardware devices configurations for laptops, network equipment, tokens, etc.
· Perform hardware setup and installation, deliver hardware to internal network sites, and participate in projects as dictated by the business need.
· Review and update procedures to ensure accuracy to meet business requirements. Keep lab & associated work areas clean, safe and follow all safety guidelines, and consistently demonstrates and incorporates principals of safety for self and others into daily activities.
· Identify areas for process improvement, cost savings, and collaborate with associates to improve efficiency, productivity, and processes.
· Communicate to management team regularly operational status and provide insights on performance trends as well as recommendations on how to exceed plan and accelerate productivity and growth.
· Perform transactions, maintain accurate system data, analysing and creating operational reports, and data entry and system transactions using Oracle applications and provide daily status and reports to management.
· Troubleshoot basic issues independently and report issues to management. May travel to assist network hardware installation or removals.
· Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures.
· Ship hardware to end user or destination, in compliance with Oracle Policies and Procedures. Familiarly with Parcel Carrier Procedures, Systems and Transportation Networks essential.
· Responsible for shipping, receiving, storing, and distributing Computer Hardware, Peripherals and related and equipment. Includes material planning and scheduling.
· Meets with suppliers to ensure highest quality Hardware deliveries within established lead times.
· Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures.
· The Operations Analyst is an essential role and will report to our Oracle M&D office daily. This position does not offer teleworker or remote/working from home options.
Desired Experience
· BA/BS degree, typically graduate or equivalent with 2 years’ experience.
· Knowledge of desktop support / PC repair and hardware configuration a plus.
· Knowledge of Logistics and Hardware Distribution methodologies.
· Knowledge of Microsoft Office.
· Good computer and technical skills; quick to learn new tools applicable to the role.
· Excellent communication and interpersonal skills.
· Willingness to work in a dynamic, fast-paced environment.
· Strong customer services skills with the ability to maintain professionalism under pressure.
· Exhibits strong organizational skills, attention to detail and follow-through. Ability to multitask in a dynamic environment.
· Analytical skills and ability to meet deadlines.
· Ability to lift, carry, push, or pull up to 50 lbs and drive company vehicles.
What we will offer you
· A competitive salary with exciting benefits
· Learning and development opportunities to advance your career
· An Employee Assistance Program to support your mental health
· An inclusive culture that celebrates what makes you unique
About Us
An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.
In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.
Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.
At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.
That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.
Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer