OPERATIONS ANALYST II - 42004066 1

　　Date: Jan 23, 2024

　　Location:

　　TALLAHASSEE, FL, US, 32399 TALLAHASSEE, FL, US, 32317 TALLAHASSEE, FL, US, 32312 TALLAHASSEE, FL, US, 32303 TALLAHASSEE, FL, US, 32309 TALLAHASSEE, FL, US, 32308 TALLAHASSEE, FL, US, 32316 TALLAHASSEE, FL, US, 32310 TALLAHASSEE, FL, US, 32304 TALLAHASSEE, FL, US, 32302 TALLAHASSEE, FL, US, 32301 TALLAHASSEE, FL, US, 32311 TALLAHASSEE, FL, US, 32305

　　The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .

　　Requisition No: 821281

　　Agency: Agriculture and Consumer Services

　　Working Title: OPERATIONS ANALYST II - 42004066 1

　　Pay Plan: Career Service

　　Position Number: 42004066

　　Salary: $34,288.60 - $41,900.04

　　Posting Closing Date: 01/30/2024

　　Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)

　　OPERATIONS ANALYST II

　　FLORIDA DEPARTMENT OF AGRICULTURE AND CONSUMER SERVICES

　　DIVISION OF LICENSING

　　OPEN COMPETITIVE OPPORTUNITY

　　CONTACT:

　　Dei’dre Hannah (850) 245-5500

　　MINIMUM REQUIREMENTS:

　　A bachelor’s degree from an accredited college or universityandtwo (2) years of professional experience in systems analysis, management analysis, program planning, program research, program evaluation, engineering or administrative work.

　　A master’s degree from an accredited college or university can substitute for one (1) year of the required experience.

　　Professional or nonprofessional experience as described above can substitute on a year-for-year basis for the required college education.

　　Possession of a valid Driver License.

　　Please Note: There will be a numerically based work sample administered with an established minimum required passing score to all eligible candidates as part of the hiring process for this position.

　　ATTENTION CANDIDATES

　　To be considered for a position with the Florida Department of Agriculture and Consumer Services:

　　All fields in the Candidate Profile must be completed (an attached resume is not a substitution for the information required on the candidate profile).

　　Work history, duties and responsibilities, hours worked, supervisor, and formal education fields, etc. must be filled out to determine qualifications for this position.

　　Responses to Qualifying Questions must be verifiable in the Candidate Profile.

　　The Florida Department of Agriculture and Consumer Services values

　　and supports employment of individuals with disabilities. Qualified

　　individuals with disabilities are encouraged to apply.

　　NOTES:

　　Successful applicants must pass a background screening, including fingerprinting, as a condition of employment.

　　JOB DUTIES:

　　Participates in routine and non-routine quality assurance assessments on processing and program areas within the Division of Licensing. Routine assessments will include review of applications, training documents, criminal history documents, citizenship documents, and review of Comprehensive Case Information System (CCIS). Submits documentation of files assessed to Government Analyst I/team lead for assessment within assigned timeframe.

　　Identifies areas of potential improvement and confers with team members, team lead, and potentially supervisor to make recommendations for additional assessments.

　　Assists Government Analyst I/team lead with preparing reports and exhibits to document analysis of assessment findings and recommendations.

　　Performs highly independent work in conducting major complex management studies and makes conclusive recommendations.

　　Assists line supervisors in the installation of quality assurance techniques as assigned.

　　Formulates recommendations to solve problems and prepares reports of findings.

　　Recommends studies and analysis procedures and establishes priorities and methodology to be employed.

　　Performs other special duties, assignments and related work as needed/directed.

　　KNOWLEDGE, SKILLS AND ABILITIES:

　　Knowledge of the methods of data collection and analysis.

　　Knowledge of basic management principles and practices.

　　Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work flow and other activities relating to the improvement of management practices.

　　Ability to organize data into logical format for presentation in reports, documents and other materials.

　　Ability to conduct fact-finding research.

　　Ability to utilize problem-solving techniques.

　　Ability to work independently.

　　Ability to understand and apply applicable rules, regulations, policies and procedures relating to management analysis activities.

　　Ability to plan, organize and coordinate work assignments.

　　Ability to communicate effectively.

　　Ability to establish and maintain effective working relationships with others.

　　The Benefits of Working for the State of Florida

　　Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

　　Annual and Sick Leave benefits;

　　Nine paid holidays and one Personal holiday each year;

　　State Group Insurance coverage options, including health, life, dental, vision and other supplemental insurance options;

　　Retirement plan options, including employer contributions (For more information, please visitwww.myfrs.com;)

　　Flexible Spending Accounts;

　　Tuition waivers;

　　And more!

　　For a complete list of benefits, visitwww.mybenefits.myflorida.com.

　　For an estimate of the total compensation package for this position, please visit the“Total Compensation Estimator Tool”located above under the “Posting Closing Date.”

　　SPECIAL NOTES:

　　The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

　　Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

　　The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

　　VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.

　　Nearest Major Market:Tallahassee