Operations AdvisorJob CategoryOperations & Business SupportLocationVancouver, WashingtonReq. ID159733Job TypeFull-timeTesla participates in the E-Verify ProgramWhat to ExpectThe RoleAs a Tesla Operations Advisor, your primary focus is on enhancing operational efficiency to boost store productivity. Your role is pivotal in supporting and enabling our Customer Experience, Tesla Advisors, and Management teams by providing them with the tools they need to meet and surpass their targets. Your proactive organizational support is crucial for maximizing performance and productivity. We are seeking a candidate with both the skills to create an exceptional client experience and a genuine commitment to the cause of sustainable energy.What You'll DoPrepare customer loan and DMV documents and collaborate with other employees to ensure successful delivery appointmentsDemonstrate expertise in selling the Tesla eco-systemOperationalize Tesla Scheduling Service Calendar and oversee facilities and fleet managementMaintain brand and EHS standards, cascading feedback to local teamsManage expenses and execute keyholder responsibilities including opening/closing of store and conducting morning/evening huddlesCompile reports for performance improvement and support new hire onboarding and trainingPerform additional responsibilities as assigned to meet business needsWhat You'll BringAt least 1 year of related experienceProactive team member and ability to develop collaborative relationshipsHighly organized and excellent written and verbal communication skillsProficient with Microsoft Office Suite and CRM tools (Salesforce preferred)Ability to work evening hours, weekends, and holidays in a retail environmentAbility to obtain appropriate state licensing, where applicableMust have a valid driver's license in country of employmentCompensation and BenefitsBenefitsAlong with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deductionFamily-building, fertility, adoption and surrogacy benefitsDental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contributionCompany Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSAHealthcare and Dependent Care Flexible Spending Accounts (FSA)LGBTQ+ care concierge services401(k) with employer match, Employee Stock Purchase Plans, and other financial benefitsCompany paid Basic Life, AD&D, short-term and long-term disability insuranceEmployee Assistance ProgramSick and Vacation time (Flex time for salary positions), and Paid HolidaysBack-up childcare and parenting support resourcesVoluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insuranceWeight Loss and Tobacco Cessation ProgramsTesla Babies programCommuter benefitsEmployee discounts and perks programExpected CompensationOperations Advisor - $17.00 - $25.00/hourDelivery Experience Specialist II - $19.00 - $28.00/hourDelivery Experience Specialist III - $22.00 - $33.00/hourDelivery Experience Specialist IV - $26.00 - $39.00/hourLead Delivery Experience Specialist - $29.00 - $43.00/hour+ cash and stock awards + benefits for all levelsPay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.Tesla is also comm