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Online Grocery Pick-Up Clerk
Online Grocery Pick-Up Clerk-March 2024
Grafton
Mar 29, 2026
About Online Grocery Pick-Up Clerk

  JOB REQUIREMENTS: Essential Job Functions: Online Grocery Pick-Up Clerkworking as In-Store Grocery Shopper is responsible for selecting andgathering products for customers\' on-line orders in the most efficientmanner with attention to freshness and quality. In-Store Grocery Shopperinitiates and completes selection process for customers\' on-lineorders. Online Grocery Pick-Up team is responsible for assemblingcustomers\' on-line orders, process coupons and payment, and deliver andload orders to cars when customers arrive at store for pick up. In-StoreGrocery Shopper will scan and bag orders on the go while following allbagging standards. E-Commerce team including Online Grocery Pick- Upassociate communicates any substitutions or exceptions to customer\'sorder at time of pick-up. Meet/exceed customer expectations for ease ofshopping, variety, freshness, and cleanliness. Adhere to local, state,and federal laws, food safety procedures, and company guidelines.Receive customers\' orders from Order Selector according to guidelines,store products in optimal temperature zones. Read and follow directionsgiven in the note section Ensure quality and freshness of all itemschosen Communicate with customers via a portable phone and respond tocalls in a professional and timely manner Retrieve each customer\'sorder from all staging locations and ensure order accuracy, load orderinto customers\' cars Pick-Up Clerk should provide a positive customerservice experience that makes customers want to return to on-lineshopping. Process the orders through the point of sale (POS) systemFollow policies and procedures to determine appropriate substitutions inthe event of an out-of-stock Maintain organization and cleanliness ofstaging areas and equipment Report pricing, scanning, and item locationdiscrepancies and invalid temperature types to the store e-Commercesupervisor Inspect equipment and notify store Pick-Up supervisor orother store management of items in need of repair Perform requiredopening and closing procedures Learn and adapt to new and improvedprocesses Assist in training new e-Commerce team members Meet/exceedproductivity standards Must be able to perform the essential jobfunctions of this position with or without reasonable accommodationMinimum Position Qualifications: Ability to work without supervisionAbility to read shelf tags Basic math skills (i.e., counting, addition,and subtraction) Excellent oral/written communication skills DesiredPrevious Experience: Any experience as a personal shopper or in aproduction oriented or warehouse environment, stocking shelves, orexperience as a cashier Position Summary: Select and gather products forcustomers\' on-line orders in the most efficient manner with attentionto freshness and quality. Assemble customers\' on-line orders, processcoupons and payment, and deliver and load orders to cars when customersarrive at store for pick up. Provide a positive customer serviceexperience that makes customers want to return to on-line shopping.Demonstrate the company\'s core values of respect, honesty, integrity,diversity, inclusion, and safety. Education Level: None RequiredCertifications/Licenses: None Position Type: Part-Time Shift(s): Day;Evening Regions: Midwest States: Wisconsin Keywords: Jobs at Pick nSave: At Pick \'n Save, our values are rooted in the Midwest we workhard and we believe in the team members that make what we do possibleeach day. It\'s these values that allow us to continue to grow andprovide our customers with the best value and service as we have forover 140 years. Here, you\'ll find opportunities to advance your career,fulfill a leadership role and be a member of a team that is dedicated tosupporting our stores and creating a shopping experience that customerslove. Company Overview: Kroger Family of Companies employs nearly half amillion associates who serve over 11 million customers daily through aseamless shopping experience under a variet ***** OTHER EXPERIENCEAND QUALIFICATIONS: Ability to work without supervision Ability to readshelf tags Basic math skills (i.e., counting, addition, and subtraction)Excellent oral/written communication skills ***** APPLICATIONINSTRUCTIONS: Apply Online:https://kroger.eightfold.ai/careers?location=301%20Falls%20Road%2C%20Grafton%2C%20WI%2C%20United%20States&pid=16032032&division=534%20-%20roundy%27s%20wisconsin%20%28pick%20%27n%20save%29&domain=kroge

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