Job Description:

　　At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

　　One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

　　Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

　　Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

　　Your background

　　Required Skills

　　Excellent verbal and written communications skillsTwo or more years of financial services experienceDocumented experience performing in a process-oriented production environment that changes periodicallyFamiliar with MS Office Suite (Excel/Word/Powerpoint/Outlook/Access/Power BI)Proficient with Tableau, Sharepoint tool or equivalentProven ability to: Work in a team environmentOrganize work, prioritize tasks and handle multiple assignments simultaneouslySuccessfully meet tight deadlines while ensuring data accuracy and integrityWork and execute with minimal supervision or remote management

　　Desired Skills

　　College degree (Associates or higher) or comparable work experience

　　What you can expect

　　Follows established written procedures and guidelines, provides technical and analytical support in a global operations support function for one or more operations product areas. Uses established techniques to analyze and resolve complex operations support problems/initiatives requiring exception handling and/or coordination of multiple operational and/or product/services specialists to resolve. May assist in managing projects and/or introduction of new initiatives, systems, products and services and processes coordination across multiple operations functions. Employees will have college degree (Associates or higher) or comparable work experience.

　　Required skills include: expert Excel knowledge, detail orientation, ability to manage multiple priorities and multi task, excellent time management and prioritization skills, with ability to meet tight deadlines, ability and willingness to continuously learn on the job, ability to problem-solve and take ownership of process improvements, ability to work in a team environment, excellent verbal and written communication skills with ability to communicate with various stakeholders.

　　Desired skills include: Business, Finance, Accounting, Economics, or similar major preferred and a basic understanding of and/or experience in financial service industry.

　　Department and Role Overview:

　　Anti-Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) is part of the Global Operations organization and is responsible for client AML/KYC refresh globally. The team supports the business in completing AML/KYC due diligence checks as well as maintaining client records. The associate will work within the AML Operations organization as an analyst in support of client refresh and remediation processes.

　　What you will do

　　Primary responsibilities of the Refresh Analyst will include:

　　Support business with KYC related queries and requestsParticipate in remediation, internal/external AuditsProvides support to AML Management/ executive with data related activities Conduct data analysis, ensures data sanity and accuracyIndependently drives, enhances and develop reporting capabilities with clear understanding of data dictionarySupport creation of key business metrics and data analytics tools to track volumes and completion statsConduct data based investigations required for Refresh progress reporting and or any other reporting purposesPerform, Coordinate and drive data reviews with stakeholders/ requestors at all levelsEngage with regional and global reporting team to standardize, simplify and sync reporting requirementsConducting client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures and regulatory guidelines.Perform client refresh through the review of client documentation, vendor databases and data entered into proprietary systems to ensure all refresh requirements are metEnsure all jurisdictional regulatory requirements related to KYC are adhered to