Description

　　Job Overview:

　　We are seeking a friendly and organized individual to join our healthcare team as a Front Desk Medical Receptionist. The ideal candidate will play a crucial role in providing excellent customer service to patients, managing front desk operations, and ensuring the smooth flow of activities in a medical office setting.

　　Responsibilities:

　　Patient Check-In and Check-Out:

　　Greet and assist patients as they arrive at the front desk.

　　Collect and verify patient information during check-in and update records as necessary.

　　Schedule appointments and manage patient check-out procedures.

　　Appointment Scheduling:

　　Coordinate and schedule patient appointments, ensuring optimal use of medical staff time.

　　Confirm appointments and provide necessary instructions to patients.

　　Phone and Email Communication:

　　Answer and direct incoming phone calls in a professional and courteous manner.

　　Respond to patient inquiries via phone and email.

　　Relay messages to medical staff accurately.

　　Patient Records Management:

　　Maintain and update patient records, ensuring accuracy and compliance with privacy regulations.

　　Organize and manage patient paperwork.

　　Insurance Verification:

　　Verify patient insurance information and process necessary documentation.

　　Assist patients with insurance-related inquiries.

　　Waiting Room Management:

　　Ensure a clean and comfortable waiting area for patients.

　　Monitor and manage patient flow to minimize wait times.

　　Payment Processing:

　　Collect and process patient co-payments and payments for services.

　　Coordinate with billing department for any billing-related concerns.

　　Administrative Support:

　　Provide general administrative support to medical staff as needed.

　　Assist with the coordination of referrals and medical records.

　　Requirements

　　Qualifications:

　　High school diploma or equivalent; additional education or training in healthcare administration is a plus.

　　Previous experience as a medical receptionist or in a similar customer service role.

　　Knowledge of medical terminology and office procedures.

　　Proficient in using electronic medical records (EMR) systems.

　　Excellent communication and interpersonal skills.

　　Ability to multitask and work in a fast-paced environment.

　　Benefits:

　　Competitive salary

　　Health and dental insurance

　　Retirement plan options

　　Professional development opportunities

　　Paid time off

　　Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

　　Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

　　All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

　　© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .