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New Product Quality Reliability Manager
New Product Quality Reliability Manager-March 2024
Davidson
Mar 28, 2026
About New Product Quality Reliability Manager

  At Trane Technologies TM and through our businesses including Trane ® and Thermo King ® , we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

  This is a Remote position.

  Job Summary:

  Supports program leader(s) to manage, develop, and implement New Product Program deliverables that meets needs of customer and business. Accountable to ensure the root cause analysis is executed between responsible functions including but not limited to Field Quality, Engineering Labs and Operations. This is a remote position, requiring up to 25% travel.

  Responsibilities:

  • Manages New Product Development program(s) root cause analysis during the ELC (Early Launch Containment) period.

  • Manage flow of ELC Reliability data into the QRD in partnership with AQPMs.

  • Accountable for root cause analysis process while collaborating with Field Quality, Engineering and Operations.

  • Lead up to team of 4 New Product Quality Reliability Engineers within the Advanced Quality Planning team.

  • Demonstrate the Trane Technologies Leadership Principles among team members, stakeholders and customers.

  • Ensures adherence reliability quality deliverables within the NPD process and standard work.

  • Manages tracking and communicating reliability performance to PGT and other stakeholders on a regular basis.

  • Manages cross-functional identification and resolution of program risks, and issues.

  • Appropriately escalates risks and issues as needed.

  • Share and present reliability data to stakeholders including but limited to PGTs, ISC, Design teams and quality teams.

  • Advises, coaches, and develops direct reports and/or peer program manager(s). Delegates program assignments as appropriate.

  • Provides strategic voice of Quality and collaborates with the Product Growth Teams with quality data for risk mitigation.

  Qualifications:

  • 3-5 years of relevant Quality functional leadership (senior level individual contributor acceptable).

  • Practical business experience and knowledge of New Product launches required.

  • Experience with root-cause analysis methodologies i.e 8-D, DMAIC, 7 Step, A3, etc.

  • Experience collaborating across multiple functions.

  • Bachelor's Degree required.

  • Project Management training and/or experience preferred.

  • New Product Development training and/or experience preferred.

  • Six-Sigma Lean knowledge preferred.

  Key Competencies:

  • Root Cause Analysis and Risk Management - Manages the process to identify, assess and prioritize root cause and risks using recommended tools and processes to minimize, monitor, and control the probability and/or impact of negative events or to maximize the realization of positive events.

  • Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

  • Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

  • Drives results - Consistently achieving results, even under tough circumstances.

  • Project Management - Establishes and maintains the balance of scope, schedule and resources for a temporary effort (a "project").

  • Builds effective teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.

  • Customer focus - Building strong customer relationships and delivering customer-centric solutions.

  • Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.

  • Balances stakeholders - Anticipating and balancing the needs of multiple stakeholders.

  • Instills trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.

  • Decision quality - Making good and timely decisions that keep the organization moving forward.

  • Ensures Accountability - Holding self and others accountable to meet commitments.

  Base Pay Range: $110,000-$170,000. Total compensation for this role will include an incentive plan.

  Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed.

  We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

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