Description:
NetOps Specialist have TWO classifications with the Marine Force Reserve Network Activity Res (NOSC R and Admin). This position sits within the NOSR which serves as a Watch Office for the Marine Corps Enterprise Network (MCEN) Reserve Sites across the country. Tracking outages, resolution, and solutioning with site technician for Layer 1 Connectivity Projects and Problem.
REQUIRED EDUCATION:
-High school Diploma or General Equivalency Diploma (GED)
REQUIRED EXPERIENCE
-5-9 years IT experience
CERTIFICATION REQUIRED:
Security+CE
Cisco Certified Network Associate (CCNA)
CUSTOMER JOB DESCRIPTION
-Monitor the infrastructure and network, responding appropriately to alerts and events.
-Respond to incidents from triage through resolution, including escalations, where appropriate.
-Respond to infrastructure repairs, including directing remote activities to maintain operational effectiveness for services.
-Provide root cause analysis documentation in accordance with Government procedures.
-Provide data center support where appropriate.
-Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues.
-Provide incident notification to Government representatives.
Additional Skills & Qualifications:
Briefing / Presentation Capability: The NOSCR serves the command with the daily briefing and has direct interaction with the main GS Civilian on site.
The job is also not hands on networking and while a CCNA is required Layer 2 switching is performed within the Admin group
#CJ
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.