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Multi-Site Branch Manager
Multi-Site Branch Manager-February 2024
Syracuse
Feb 10, 2026
About Multi-Site Branch Manager

  CORE, a Division of CFCU Community Credit Union (CFCU) is in search of an experienced and dynamic Multi-Site Branch Manager, reporting directly to the Vice President of Member Experience. The ideal candidate will have thorough knowledge of financial institutions branch operations and the ability to lead the branch teams in a fast paced and exciting environment. The Multi-Site Branch Manager will be responsible for promoting an environment that emphasizes CFCU’s culture, ensuring that the branch teams are holding true to CFCU’s mission, vision, and values with every member interaction. In addition, to fostering a positive work environment, this individual will be actively involved in supporting and enriching the communities we proudly serve.RESPONSIBILITIES: • Promote an environment founded on CFCU’s values, standards, and mission while inspiring employees to follow that same vision. • Responsible for exceeding assigned sales goals by providing a positive and motivational leadership style that guides employees to the desired results. • Provides continuing education for all employees on products, services, and scheduled promotions. • To have an understanding of all responsibilities and learning objectives of Tellers, Teller Supervisors, and MRRs or UAs and serve as role models for the branch in all aspects of member service, sales, procedure/policy adherence, and professionalism. • To identify and develop employees through mentoring, one on one coaching, and measured performance. • and special account types. • To understand and accurately execute procedures for processing, underwriting, and servicing consumer loans. • To build a high-quality sales team through regularly scheduled one on one coaching sessions, group meetings and leading by example. • Responsible for developing and maintaining the highest quality experience level for both external and internal members. • Represent the branch on a strategic project committee in advancing CFCU’s strategic goals and informing the Vice President of Member Experience of these findings. • To successfully lead employees through an ever-changing business environment to which they will embrace. • Understanding the importance of addressing and resolving member issues and concerns under any circumstances. Using ingenuity and outside of the box thinking to formulate and deliver a solution that is the most beneficial to the members and CFCU. • Participate in the hiring of staff, assigns jobs, conducts performance appraisals, counsels’ employees and is involved in disciplinary matters. • Builds and maintains strong working relationships and open communication with all business groups and management throughout the organization. • Represents CFCU in business development initiatives and community outreach functions. • Ensures that the branch and employees are operating in accordance with established CFCU policies and within legal and regulatory requirements.DESIRED SKILLS: • A 2-year degree in Business; relevant work experience will be considered in lieu of a degree. • 3 years Credit Union/Banking experience, with 2 years’ experience in branch operations. • Proven management experience in a financial institution, typically 2 years. • Ability to lead, motivate, and develop a strong team. • Excellent communication, problem solving and decision-making skills. • Strong knowledge of products, services, and technology. • Well organized and detail oriented. • Sales and business development skills. • Proven ability to exceed goals.EQUAL EMPLOYMENT OPPORTUNITY: Equal employment opportunity has been and will continue to be a basic principle at the Credit Union. CFCU provides equal employment opportunities, without discrimination because of race, color, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy, marital status, age, national origin, citizenship, handicap or disability, veteran or military status, political beliefs, victim of domestic violence status, familial status, or predisposing genetic characteristics or status, or any other status protected by federal, state, local or other law. This policy includes, but is not limited to recruitment, hiring, compensation, training, and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment.

  Minimum Salary: 61,400Maximum Salary: 65,000Salary Unit: Yearly

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