Working Hours/Days

　　8:00 am to 5:00 pm Monday – Friday. On-call/OT depending on company needs.

　　Overview

　　As an Intune SME, you are responsible for end-to-end management and troubleshooting of Windows, Mac, iOS, Android, Rugged, HoloLens devices including but not limited to OS, Application, Configuration, Compliance management.

　　Perform complex resolution activities to diagnose issues (related to application deployment, configuration issue, etc.) and perform Quality Assurance focusing on end user experience.

　　Work with various teams to complete solution as per the requirement/request from business.

　　Basic Duties

　　Knowledge on Apple Business Manager, Apple Developer Portal, Google Play Enterprise portal is must.

　　Expertise in PowerShell Scripting and Proficiency in other scripting languages (e.g., VBS, Batch Scripts, etc.) will be additional advantage.

　　In-depth knowledge to create and configure MDM policies

　　Create and Deploy applications (LOB/Win32/Store Apps/etc.) using Intune i.e., managing application lifecycle.

　　Unattended enrollment of Windows, Mac, iOS, Android, Rugged, HoloLens devices

　　Managing Software Updates and Feature Updates for Windows 10/11

　　Knowledge on MS-Graph and Power BI will be an added advantage

　　Managing OS Upgrades for Windows, Mac, iOS, Android, Rugged, HoloLens devices.

　　Qualifications

　　Knowledge on creating packages using PowerShell App Deployment Toolkit (PSADT).

　　Expert-level Windows 10/11 build architecture and deployment experience, including customization and "branding” of a Windows 10/11 build

　　"Windows Autopilot” deployment experience using Azure/Intune.

　　Mapping of Active Directory GPO controls and settings to Intune MDM Policies

　　Implementation of Kiosk Profiles.

　　Experience in device management for Windows, iOS/iPadOS, macOS, Android.

　　Experience in configuring and managing Configuration Profiles, Compliance Policies, Defender policies, Firewall rules etc.

　　Excellent knowledge of the Microsoft Azure platform, most particularly with Intune and multiple Windows AutoPilot profiles.

　　Working knowledge of PowerShell scripting is a must.

　　Good understanding on Device and User based Certificates (SCEP and NDES).

　　Excellent teamwork skills balanced with the ability to work independently

　　Proven interpersonal skills and have basic knowledge office tools (e.g., Excel) for collecting and manipulating distribution results.

　　Physical Requirements/Working Conditions

　　This position will primarily work in an office environment, there will be times when you are required to go out into the service and warehouse area to work on computers. May, on a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. Must be able to walk, bend, lift up to 50 lbs. and wear appropriate safety equipment (IE- Safety glasses or side shields). The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran .

　　Why Work for Altorfer?

　　At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1400 emp loyees with long tenure for you to learn from . We have a collaborative, family valued culture, with a great reputation in the industry . A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.

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　　Req No.2024-4728

　　CategoryInformation Technology

　　LocationUS-IA-Cedar Rapids

　　TypeRegular Full-Time

　　Union or Non-UnionNon-Union

　　DivisionCorporate

　　CompanyAltorfer Inc